Project Director of Quality - Specialty

Overview

PURPOSE STATEMENT:

 

The Project Director of Quality (PDQ) will be supporting and traveling to Acadia facilities across the country with a typical focus on their assigned Group.  The PDQ may act as the Director of Quality at facilities that have a vacancy and/or will provide periodic extended onsite support to an interim leader and will help to facilitate a smooth transition once a permanent Quality leader is hired. 

Overall, the PDQ is responsible for ensuring patient safety and superior quality of care as measured by survey readiness, treatment program fidelity, and compliance with state and federal laws and regulations and accreditation standards.  As such, the Director is responsible for leading and overseeing all aspects of policy development; comprehensive implementation of Acadia’s prescribed clinical protocols, operational quality oversight standards, and programmatic expectations; critical incident reporting; regulatory engagement, including development and submission of plans of correction; certification achievement and maintenance; oversight of the quality assurance and process improvement (QAPI) program; and on-going regulatory readiness strategies at the facility. Through routine physical presence in patient care areas, data analysis and documentation monitoring, and intentional sharing of deep subject-matter expertise, the Director will ensure a proactive, multidisciplinary focus on quality and excellence within the facility.

 

ESSENTIAL FUNCTIONS:

The PDQ will work under the direction of the SVP Quality and Risk and will primarily serve as the facility-based Director of Quality and essential functions will include but not be limited to: 

• Monitor the day-to-day regulatory readiness, patient safety, and service excellence across the facility.
• QAPI program oversight and management – follow and develop processes for identification, collection, and analysis of quality performance data.
• Travel – anticipated up to 80%
• • Utilize collected data regarding the outcome of activities for delivering continuously improving services.
  • Conduct annual preparation and evaluation of the facility QAPI Program.
  • Complete process improvement projects and incorporate the results into patient care improvements.
  • Submit quality scorecard data to Acadia corporate office as requested.
  • Coordinate the abstraction of clinical data according to Joint Commission specifications and data entry via vendor database for Inpatient Psychiatric Core Measures (ex. national quality measures such as HBIPS).
  • Identify key aspects of care relevant indicators and evaluation of data using formal and informal feedback from consumers of services and other collateral sources is aggregated and used to improve management strategies and service delivery practices.
  • Lead/coordinate data collection and analysis from all departments within the facility.
  • Prepare and present program data trends and action plans to the monthly Quality Council and quarterly to the Medical Executive Committee and the Governing Board.

• Regulatory preparedness – implement sustainable survey preparation and ongoing monitoring processes, including facility-wide auditing and early-issue identification, to maximize achievement of zero- or standard-level survey outcomes.
• Facility-wide support – collaborate with other departments to sustainably implement best-practices in regulatory/accreditation compliance as evidenced by measurable results with regard to survey outcomes, patient safety metrics, patient experience results, HBIPS, etc.
• Develop and maintain proficiency in regulatory planning strategy for all standards for all relevant regulatory and accrediting bodies at the local, state, and federal level.
• Develop and maintain proficiency in functionality and auditing within electronic platforms such as electronic patient observations and the electronic medical record, as applicable.
• Conduct timely and regular evaluation of serious incidents, complaints, grievances, and related investigations to:
• Identification of events, trends and patterns that may affect client health, safety and or treatment efficacy,
• Committee evaluation findings and recommendations submitted to agency management for corrective action,
• Implemented actions, outcomes, trends analyzed over time.
• Develop corrective action plans for the resolution of areas of regulatory vulnerability or those which could compromise patient safety in collaboration with other facility leaders.
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
• Ensure proper reporting of incidents and adverse clinica