Program Manager

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

NBCUniversal’s Program Management, Strategic Business Operations team operates as a central program operations group embedded across Ad Sales, Distribution, Marketing, Research, Technology, Legal, Cybersecurity and HR as trusted partners working together to implement strategic programs throughout the enterprise in order to effectively close gaps between central business and technology groups across a variety of projects.  We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required in order to compete within today’s highly complex multi-platform & fragmented media landscape.

The Program Manager is a full-time position in NBCUniversal's O&T Strategic Business Operations. The ideal candidate for this position has exemplary planning and time management skills and can manage multiple programs across varying stakeholder groups. We are looking for program professionals excited about delivering central solutions of high strategic value and high economic value, that enrich internal and external user bases in the consumer data space, including but not limited to data privacy & data governance. She/He will bring a passionate and focused approach to consensus driven problem solving and collective collaboration.

Responsibilities:

• Partner with necessary stakeholders & delivery team(s) to drive program roadmap, features, prioritization, and releases for assigned vertical
• Proactively identify and manage risks, issues, and dependencies and develop plans to escalate and mitigate them
• Provide clear and consistent communication of program and project status for cross-functional teams, leadership, and stakeholders
• Develop and validate business cases with measurable benefit, influencing and interacting with multiple business cross-functional stakeholders, vendors, and internal operations and engineering teams
• Responsible for the timely preparation/compilation of data/edits and distributing reports, forms, and documents. Creates and edits presentations, agendas, spreadsheets, communications, databases, and reports relevant to your vertical
• Partner with internal shared service and brand digital teams to evaluate and decide on trade offs
• Determine MVP, evaluate internal product capabilities and benchmark them against industry leaders
• Be the champion of your diverse portfolio of programs and advocate for your users, both central and brand based
• Define KPIs, integrate usability studies, industry research, and analyze metrics to inform the success of products used within programs
• Utilize enterprise project management tools such as JIRA, Confluence and other applications to manage the program and deliverables, while adhering to PMO processes, documentation standards, and best practices
• Manage program capacity and forecasts

Qualifications

• 4+ years of program management experience, with several years managing a cross-function team designing, developing, and deploying programs
• Keen understanding of how to consistently “move the ball forward” in varied circumstances
• Ability to translate business requirements into technical requirements and communicate them effectively
• Expertise in Agile methodologies and the full software lifecycle: application development (application structure, device and operating system APIs, debugging, performance, security) and deployment
• Experience creating user stories, personas, and or journey maps for both end users and internal stakeholders, and evaluating finished products on satisfying them
• Goal-oriented, able to not only conceptualize products but also manage and optimize them throughout their lifecycle 
• Ability to build business relationships and influ