Business Operations Lead

Key Duties & Responsibilities

• Run the weekly operations standup (ops, IT, compliance, accounting) and own the office manager's task management
• Oversee the team coordinating vendor management: corporate services, office leases/facilities, travel vendors, and related providers
• Spin up and directly manage external service providers for administrative projects, ensuring continuity in transfers between service providers or internal teams
• Own the insurance program and program renewals in partnership with the legal team
• Maintain the non-legal corporate compliance calendar and renewal calendar (permits, licenses, facilities-related filings)
• Oversee IT on policy drafting, hardware/software procurement, training, and compliance
• Work with the Head of Security to maintain building security for office spaces, visitor management, safety protocols, and access control
• Lead space growth planning and the real estate portfolio, including lease negotiation (in partnership with legal) and space build-out
• Partner with legal and finance to improve approval matrices and controls
• Partner with legal/compliance to roll out new policies and procedures
• Partner with People Ops on new hire logistics, including desk setup and building access
• Oversee physical asset and equipment inventory in partnership with IT and manufacturing teams
• Build and maintain dashboards to track operations KPIs, project budgets, and equipment inventories
• Oversee special projects as needed; must be comfortable with field work and getting hands dirty
• Own event logistics for both internal and external-facing events
• Act as right hand to the C-Suite, supporting other duties as assigned
• Other duties as assigned

Qualifications