Sr Software Engineer - Enterprise Search

Company Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology 

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them. 

The Search Software Engineer will design, implement, support, and enhance search-based business solutions using SOLR technology stack, Attivio Search, and Java.

In this role, the Applications Developer will be working with business stakeholders, enterprise search architects, and project managers to gather and refine requirements, formulate technical designs, lead the technical implementation, and test the solutions to ensure full compliance with the requirements and technical standards.

Candidates applying for the Search Software Engineer are proficient in areas that are consistent with the Java EE architecture. They should be able to comfortably formulate technical solutions that adhere to development standards and exceed stakeholders’ expectations.

The successful candidate needs to have a proven track record for leading technical teams to consistently define and deliver high quality solutions within a fast-paced Agile environment.

Job Description

Responsibilities

• Develops, integrates, and implements application components including server-side development, front-end, and database integration.
• Plays a direct role in programming, maintenance, technical support, documentation, and administration of web-centric applications.
• Researches, tracks and understands new web technologies to provide technical leadership in developing service applications and analyzing business requirements as they pertain to intranet and external Internet-related systems.
• Has a full grasp of tools and programming languages, including Java, J2EE, HTML, Angular, Java Script, multimedia applications, database interactions, and data modeling tools to accomplish assigned projects.
• ServiceNow platform/ ServiceNow Service portal Knowledge will be a big advantage

Qualifications

Qualifications: 

• 4+ years of relevant work experience in the technology industry 
• Graduate degree in Computer Science is preferred.
• ServiceNow platform knowledge is preferred.
• 2+ years of Enterprise Search experience is required.
• Java, MySQL, and jQuery is required.
• Solr Implementation knowledge is plus
• NLP and text processing
• Ability to interpret complex business rules and problem-solve to create great products is required
• Ability to work independently while supporting team responsibilities is required
• Ability to prioritize business goals and swit