Commercial Sales Representative

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

Job Description

The Commercial Outside Sales Representative is responsible for growing, managing, and executing a client’s business plan using the provided tools, methods, and processes to achieve maximum client satisfaction, sales and profitability.

The hourly range for this role is minimum wage up to $36.00.   

This role is eligible for additional compensation and incentives.  Pay will be based on experience level. 

Responsibilities

• Develop and successfully execute a personal sales plan to retain current and obtain new commercial tire account business
• Develop and implement client business plans to aid the Store in exceeding its annual sales goals
• Facilitate clear and open communications between clients and Store operations on requests, concerns, safety awareness, order/service fulfillment, etc.
• Manage and execute client account analysis, prepare, and present client proposals/quotes, provide additional reporting requirements, or respond to special client projects
• Perform fleet inspections at client sites and make recommendations for services to meet client needs and objectives
• Track and document regular updates on daily work and client activity in Telenotes according to Monro’s policy and procedures
• Keep current with industry changes in products and services and maintain comprehensive knowledge of Monro’s offerings and client base
• Responsible for fully understanding competitive developments, and effectively convey Monro’s value proposition vs. competitors to current and potential clients
• Responsible for working with Collections Admin to ensure assigned customers are paying in a timely manner and any disputes are quickly and satisfactorily resolved
• Responsible for meeting or exceeding required sales growth and profit margin within designated sales territory
• Performs other duties as assigned

Management Responsibility

The Commercial Outside Sales Representative is an individual contributor to the team and operates under the general direction of the Commercial Store Manager

Qualifications

Education and Experience

High School diploma or GED equivalent and a minimum of 3 years business to business sales experience, or a minimum of 3 years Retail Tire Store customer service experience; commercial tire industry sales experience preferred

Knowledge & Skills

• Ability to project a positive image of the company to customers, and effectively communicate verbally and in writing with a variety of internal and external customers
• Able to work in a fast-paced environment, and manage multiple priorities to meet established deadlines and goals
• Ability to take initiative and work independently with minimal supervision, as well as effectively contribute within a team environment
• Strong sales orientation and customer focus
• Results oriented to meet or achieve sales goals
• Basic computer skills
• Frequent travel required
• Strong presentation and negotiation skills

Work Environment & Physical Requirements