Senior Logistics Representative (Explosives)

C.H. Robinson is seeking a Senior Logistics Representative to oversee and enhance critical operational processes for high-security shipments, including radioactives and explosives. In this role you will manage U.S. document compliance, coordinate export filings, and ensure strict adherence to national security protocols. You will drive process alignment across global regions, proactively identify automation opportunities, and implement solutions that reduce manual work. In this role you will collaborate closely with internal teams and customers to monitor, assess, and optimize logistics workflows for efficiency and compliance. You will play a key role in transitioning operations toward future-state process maps and supporting ongoing technical training.

Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR) is highly preferred. Candidates with experience or current certification in these areas will be prioritized, however, C.H. Robinson will support required training and certification for the right candidate.

Upon joining, you will spend the first few months in our Houston office to participate in training and onboarding. From there, the team member will sit on site with our customer, also based in Houston.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Navisphere/Integration

• Creation/deactivation of users

• Reporting setup/maintenance/distribution

• Ability to set up C.H. Robinson internal systems, for example:

  • Nav Online and Nav Carrier

  • Small Parcel Config Tool and Exceptions

  • Navisphere Ocean (MRM, etc)

  • Complex Load Build Profiles

  • Spotbid

  • Dock & Yard manager

• Ticket submission & follow up (INC’s, eBiz, IDEA, and PRB tickets, etc)

• Testing & training documentation – participation in ‘train the trainer’ sessions for new functionality and customer implementation projects

• Ability to train internal and external users on functionality

• Create working instructions for new features/development where required

• Ability to create test scenarios if needed to reproduce an issue

• Create documentation e.g. working instructions / manuals to distribute to internal/external users and frequently asked questions (FAQs) from Ops to distribute to users

• Change requests and involvement of requirements gathering for new enhancements

• Test new functionality after Tech team validates functionality

• Train internal/external users of new functionality and/or reporting tools

• Customer specific items where necessary/agreed

Rating/CPC Cost Quotes

• Support the Rating team with rate analysis, formatting, templates and upload

Business Intelligence Create standard templates for customer Monthly Operational Review

• Create standard reports for performance monitoring

• Train customer users on BI tool

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor’s degree

• Minimum 6 years of experience in Logistics/Freight Management control tower operations including at least one – air, ocean, ground, parcel mode experience

Strongly Preferred:

• Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR)

Preferred:

• Bachelor’s degree in International Business or Logistics

• Strong affinity with technology solutions and confident in customer facing environments

• Understanding of operating processes and capabilities, business process standardization and enabling technologies

• Advanced knowledge of Microsoft Suite of tools , Excel, PPT, Word, Visio, Power BI

• Flexible and effective communication skills and the ability to communicate appropriately within the organization; this includes written and verbal communications

• Additional languages a benefit

• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization

• Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature