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Strategic Initiative Senior Program Manager

UMass Memorial Medical Center
United Statesfull_timeVerifiedPosted 2 Apr 2025

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8a-4:30p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 5182 Visitor Screening Ambassadors

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Senior Project Manager has direct oversight of multiple projects related to various initiatives at UMass Memorial Health (UMMH). Plans and manages the delivery of large complex projects that typically have high visibility, impact across multiple-entities and/or have direct impact on strategic plan. Develops project timelines, performs analyses, identifies potential solutions and collaborates with leaders, providers and staff to develop best practice recommendations for multiple levels of projects.

I. Major Responsibilities:

1. In collaboration with hospital and department stakeholders, designs large complex projects and initiatives. Works independently with leaders to develop project scopes and timeframes. Provides expert advice and coaching on best practices and project management principles and methodologies. 
2. Maintains understanding of the relationship between business need, functional requirements, technology solutions. Translates needs, issues, and ideas into effective strategies and action plans. Leads workflow evaluations as necessary to document current and future state, identify inefficiencies and opportunities. Analyzes findings and recommends process improvements. 
3. Effectively manages large complex projects from conception to completion, including establishing a team, project plan, timeline and deliverables. Manages project support and provides leadership for cross-functional teams. Facilitates open communication and provides effective direction, guidance and leadership to project teams to ensure effective teamwork and motivation.
4. Establishes and implements project metrics, adjusting team activities and managing internal and external resources as necessary to ensure success of the project. Reports, analyzes, and synthesizes data from reporting systems for communications and for project direction. Finds solutions to barriers that arise and advises senior leaders as appropriate to ensure timely and measurable success of projects.
5. Creates regular project communications materials for key constituencies. Analyzes and produces compelling reports for internal audiences. Develops and delivers presentations related to projects at the department or entity level for informational and/or promotional purposes.
6. Evaluates and recommends vendors for the potential purchase of services or products as needed for project development or management; evaluates and pilots services and products; partners with leadership to make and implement selections.
7. Recommends and contributes to the development of appropriate training and educational materials and collaborates with administrative and clinical staff regarding initiatives.    
8. As necessary, serves on designated organizational committees with the purpose of providing a broad perspective.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other simil

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Company

UMass Memorial Medical Center

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