Sr. Specialist, Operations Management II

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing:

The role is responsible for providing efficient operational support while maintaining compliance with internal controls and procedures within the functional area. The role applies comprehensive  technical and system knowledge to act as a point of escalation and provide timely resolution to complex issues. The role exercises independent judgement in determining feasible solutions for clients, handling situations that require further analysis and investigation. The role leads the implementation of process improvement initiatives, seeking opportunities to streamline existing processes and procedures. Working with limited direction, the role provides training and coaching to others in the department to increase overall knowledge, expertise and productivity.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You'll Succeed:

• Documentations Specialist - Preparation of all LaserPro documents, including new loans, modifications, and renewals for Commercial and non-residential Consumer loans for all CIBC Bank USA locations.
• Preparation of Documents - Prepare all documents in accordance to bank policy and procedures and adherence to regulatory compliance.
• Additional Responsibilities - Include ordering due diligence, closing loans straight through to post closing documentation requirements and exception processing.
• Relationship Manager - Working with your internal team and works cross functionally with multiple lines of business and lenders.
• Leveraging technology - Become a technology expert. Utilize the knowledge you do have in ACBS, IBS Loan System, and Loan closing experience.

Who You Are:

• Detail oriented - You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision-making.

• Goal driven -  You’re goal-oriented.  You’re motivated by accomplishing your goals and delivering your best to make a difference. 

• Motivated by development - You love to learn. You're passionate about growing you