Patient Accounts Coordinator

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Patient Accounts Coordinator Billing Representative is vital to the team, this position is 100% remote work from home; M-F Eastern Business hours with a collaborative growing team!

 

Job Summary

The Opportunity

Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.

Participates in peer review to ensure accuracy and timeliness standards are maintained.

What You'll Do

-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
-Addresses issues of a more complex nature and support junior staff by answering day to day questions.
-Peer reviews records for management to ensure accuracy of information.
-Process payments and maintain up-to-date billing records.
-Reprocessing insurance denials and submitting all necessary documentation for payment.
-Collaborate with other departments to resolve billing and payment issues.
-May prepare monthly and quarterly billing reports for management review.

 

Qualifications

What You'll Bring

• High School Diploma or Equivalent required
• Associate's Degree Medical Billing and Coding preferred
• Can this role accept experience in lieu of a degree? No
• At least 2 years of Billing Experience required
• 2-3 years of billing experience preferred
• Exceptional attention to detail and customer service abilities
• Excellent interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office Excel and other relevant billing software.
• Ability to prioritize and manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.

 

Additional Job Details (if applicable)

Working Conditions and Requirements

• M-F Eastern business hours required
• Remote requires stable, secure, quiet, compliant, free from distractions working area

 

Remote Type

Remote

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$19.42 - $27.74/Hourly

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans wit