Shipping & Receiving Lead

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shipping & Receiving Lead – JLL

What this job involves:

At JLL, we're seeking an experienced Shipping & Receiving Lead to oversee daily operations within a regulated environment, ensuring the safe, efficient, and compliant movement of temperature-controlled, hazardous, and controlled materials. This leadership role serves as the primary point of control for carrier activity while managing incoming delivery flow, labor coordination, and critical documentation requirements. You'll be responsible for meeting monthly SLA deliverables and maintaining audit readiness in accordance with DOT/IATA requirements. This position offers the opportunity to lead a specialized team while developing expertise in complex logistics operations that directly impact facility performance and regulatory compliance.

What your day-to-day will look like:

• Own day-to-day carrier traffic management by coordinating inbound and outbound trucks, directing check-in procedures, and enforcing site security requirements

• Lead daily shipping and receiving activities for domestic and international shipments while ensuring accurate matching to paperwork, proper labeling, and on-time staging

• Maintain cold chain integrity for refrigerated, frozen, and ultra-low temperature products by minimizing exposure times and verifying temperature monitoring devices

• Ensure continuous audit readiness by maintaining accurate chain-of-custody controls and compliance with DOT, IATA, and site SOPs

• Meet monthly SLA deliverables including on-time departures, temperature compliance, and documentation accuracy while identifying improvement opportunities

• Lead and train shipping/receiving staff and temporary labor on traffic flow, cold chain handling, hazmat awareness, and controlled substance procedures

• Act as escalation point for carrier issues and operational disruptions while enforcing policies, SOPs, and safety standards consistently

Required Qualifications:

• Valid driver's license and high school diploma or equivalent (associate or bachelor's degree preferred)

• Minimum 3+ years of shipping and receiving experience in a regulated or chemical environment

• Current DOT/IATA certification and training (non-negotiable)

• Proficiency with computerized materials, inventory, and tracking systems

• Experience with temperature-controlled and cold chain logistics operations

• Strong leadership, organizational, and communication skills for team management

Preferred Qualifications:

• Experience using CMMS (Computerized Maintenance Management Systems) for facilities maintenance including work orders and asset tracking

• Background in pharmaceutical, biotechnology, or similar regulated industries

• Experience managing temporary labor and coordinating with multiple carriers

• Knowledge of controlled substance procedures and DEA compliance requirements

• Familiarity with international shipping documentation and customs procedures

• Previous supervisory experience in logistics or warehouse operations

Location: Onsite

Work Shift: Day shift (specific hours to be determined based on operational needs)

Salary: $60,000 - $62,500

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

60,000.00 – 62,500.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Diego, CA

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-bei