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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday, On Call - Required

Scheduled Hours:

Variable between 8am - 8pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0739 FCT North Central

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Families and Communities Together (FCT) seeks to build on family strengths and available support systems to help children with serious emotional disturbance remain in or return to their communities.  FCT staff works with the family, child, appropriate state agencies and school staff to develop strategies that help improve child and family functioning.

Intensive Care Coordinators coordinate multiple services and supports for youth with Serious Emotional Disturbance (SED). The care coordinator facilitates the development of a Care Planning Team, assists the family and Team in identifying goals and developing an Individual Care Plan and Safety Plan.   The Care Coordinator works directly with the youth and family to implement elements of the Plan, and coordinates with other Team Members involved with the family to help the youth and family reach their goals.

Responsibilities:

Qualifications:

• Demonstrates a basic, functional knowledge of and endorses the CBHI values:  Child Centered and Family Driven, Strength-Based, Culturally Responsive, Collaborative and Integrated, and Continuous Quality Improvement.

• Is able to engage youth and their families quickly and develop strong working relationships with youth, families, Family Partners, and any other individuals who participate on a family’s Care Planning Team (extended family, friends, other providers, school personnel, and/or state agency representatives)

• Demonstrated ability to effectively communicate with youth, families, colleagues, and community members in a manner that is sensitive to their racial/ethic/cultural/class backgrounds.

• Maintains the highest standards of ethics and demonstrates professional attitude and conduct

• Assist in the creation and maintenance of a positive and collaborative working environment where all FCT employees and enrolled youth and their families feel welcome, supported, and comfortable.

• All activities described here will be delivered at the FCT offices, in the community, or in the family’s home depending on the preferences of the enrolled youth and family.

• Works to build strong, functional working relationships with enrolled youth and their families. 

• Conducts assessments of needs, values, and strengths in full partnership with the enrolled youth and family which includes regular administration of the CANS.

• Works with each youth and family to assemble a Care Planning Team composed of family members, their natural supports, and, if applicable, state agency representatives, school personnel, providers, and other significant persons.

•  Coordinate and facilitate Care Planning Team meetings to develop an individualized Care Plan for each enrolled youth and their family which includes a Risk Management / Crisis Plan.

• Works closely with the FCT Family Partner, the family, and the Care Planning Team to implement, monitor and modify the Care Plan as needed, and serves as an advocate/liaison for the family when appropriate to access new or different servic