Senior Staff Program Delivery Manager

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Description

 

At Tekion, OEM Partner Implementation has continued to grow at an accelerated pace, expanded leadership within our PMO organization. As a Senior Staff Program Delivery Manager you will play a pivotal role in overseeing complex, high-impact OEM partner implementations, driving strategic initiatives, and enhancing program governance. This position requires strong leadership skills to influence cross-functional teams, senior executives, and external partners, ensuring seamless delivery of Tekion’s business objectives.

 

Key Responsibilities

• Serve as a strategic advisor and partner with the Business Development team to design and execute comprehensive program implementation roadmaps. 

• Collaborate with Product and Engineering leadership to align program strategies with product goals, ensuring timely delivery and effective communication with OEM partners and senior executives. 

• Act as the Solution Integrator, working with Big 5 firms (Deloitte, Accenture, EY, etc.) to oversee our platform and implement changes to meet OEM needs. 

• Ensure the platform is developed and operating effectively with interfaces and integrations. 

• Align partners and OEMs to a shared vision and execution plan, fostering strong collaboration. 

• Provide leadership to Implementation teams to drive success in dealer onboarding and scalability across programs. 

• Act as the primary escalation point for program challenges, driving resolution in alignment with Tekion’s strategic goals. 

• Communicate effectively with senior leadership and executive stakeholders to present program updates, risks, and critical decisions. 

• Stay ahead of potential issues by navigating complex environments and pulling in appropriate resources as needed. 

• Design and implement advanced governance frameworks, fostering efficiency, transparency, and accountability across all programs. 

• Work closely with internal Tekion teams to manage a platform that is still evolving, ensuring smooth integration and development. 

• Mentor and guide PMO team members, fostering professional growth and capability development. 

• Bachelor’s degree or equivalent practical experience; a master’s degree is preferred. 

Required Qualifications

• 12+ years of experience managing complex, large-scale programs, including leadership roles within PMOs or consulting experience with top-tier firms (e.g., Big 5). 

• 3+ years of experience managing relationships with a Big 5 firm. 

• Demonstrated success in leading programs with significant technical and strategic complexity. 

• Exceptional client-facing and internal communication skills, including experience influencing senior and executive leadership. 

• Proven ability to manage multiple large-scale projects simultaneously while maintaining a high standard of quality and governance. 

• Strong technical acumen, with the ability to bridge communication between technical teams and business stakeholders. 

Preferred Skills

• Deep expertise in the OEM and/or Automotive industry is highly desirable.