Branch Manager

Pay:  $90,000 - $95,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

 Benefits:  ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

POSITION RESPONSIBILITIES

• Strong P&L experience in a muti discipline services environment.
• Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
• Be responsible for the delivery and execution of all contracted services within the branch.
• Build long-term sustainable partnerships with the client at each location.
• Consistently travel to and visit each site within the branch and participate in frequent, regular onsite meetings with the client
• Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
• Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider.
• Review financial performance regularly to forecast spend and course correct when necessary.
• Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget.
• Work directly with client and internal teams to ensure billing and collections are processed in a timely manner.
• Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives.
• Prepare and develop financial and operational reports weekly and monthly. 
• Work closely with site managers to develop their operational knowledge and management capabilities.   
• Develop site specific performance standards and ensure portfolio wide standards are being met.
• Proactively create consistent and effective operational processes and see them through to implementation.
• Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues.
• Drive and promote a strong safety culture; reinforce ABM and client safety programs.
• Ensure each site is conducting formal quality checks and inspections according to plan.
• Continuously monitor the overall performance of each site and make appropriate changes to improve performance. 
• Up-sell additional services and jobs above and beyond contractual agreements 
• Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
• Perform other duties as assigned or requested.

Minimum Requirements 

• Minimum of 7 - 10 years of management experience in parking management is preferred.
• Minimum of 7 -10 years in facility services or building management (multi-site locations preferred).
• Able to travel by car weekly to sites within branch.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office including word, outlook, excel and powerpoint.
• Working knowledge of OSHA safety standards and regulations.
• Must maintain a valid State issued driver’s license.