Senior Product Operations Manager, AI/SDLC

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About this Position

We are seeking a visionary Senior Product Operations Manager to join the team revolutionizing our product development lifecycle. In this pivotal role, you will be the driving force behind establishing an end-to-end, AI-first Software Development Lifecycle (SDLC). You will champion the integration of artificial intelligence and emerging technologies to fundamentally improve our product management practices, enhance operational efficiency, and accelerate the delivery of innovative HR technology solutions.

Core Responsibilities

• AI-Driven Product Development & Delivery: You will partner with product, architecture, and engineering managers to align requirements with operational processes, using AI to streamline and automate this alignment. A key function will be managing the product feedback funnel, leveraging AI for intelligent routing and analysis. Your work will ensure cross-functional coordination for efficient product understanding and adoption.
  
  
• Intelligent Testing & Quality Assurance: You will support the business testing of product changes by deploying AI-powered tools for identifying test case scenarios and predicting potential defects. You will be responsible for capturing end-user feedback through intelligent systems and analytics, ultimately ensuring changes are ready for production.
  
  
• Automated Go-To-Market (GTM) & Operational Excellence: You will be a key enabler of Go-To-Market readiness for new product releases. This will be achieved by architecting AI-driven workflows for process creation, updates, comprehensive training, and clear communication. A core part of your mission will be to identify and implement opportunities to increase operational efficiency across our HR tech stack using AI and automation.
  
  
• Predictive Analytics & Performance Measurement: You will evolve our data practices by using AI to establish benchmarks for success metrics at the product & process level. You will be responsible for using analytics to measure, surface, and distribute data about the product development process, enabling proactive, data-driven decisions that improve delivery & drive process improvements.
  
  
• AI Evangelism & Subject Matter Expertise: You will continually strive to become a Subject Matter Expert, serving as the company's authority on the intersection of AI and product operations. This involves staying ahead of trends and best practices in HR technology and championing AI literacy to drive innovation across the organization.

What We're Looking For

• AI Application: Demonstrated experience designing or implementing AI-driven solutions to optimize daily workflows and improve productivity.  Experience translating business needs into functional and technical requirements for AI systems is desirable.
  
  
• HR Tech & Product Experience: Proven experience supporting product development and delivery. Experience within an HR technology or HR domain is beneficial.
  
  
• Data & Analytics: The ability to analyze product data to identify trends, measure the effectiveness of initiatives, and inform data-driven decision-making, coupled with excellent analytical skills to interpret and extract actionable insights from complex data. Experience using Databricks, Tableau or a similar reporting tool is a plus.
  
  
• Project Manageme