Sr Mgr Network Automation & AI, Security

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technology Operations Support

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

The Senior Manager – Global Network Automation, AI & Security is accountable for providing enterprise‑level ownership of network operations automation, operational data governance, AI‑enabled capabilities, and critical network security platforms across global enterprise and manufacturing networks.

The position is accountable for delivering measurable, cross‑regional business outcomes, including improved network reliability, reduced operational risk, increased efficiency, and accelerated insight through trusted data, intelligent automation and AI.

A critical aspect of this role is the oversight and governance of core network security platforms, including Firewalls, Load Balancers, SASE cloud environments, and enterprise network vulnerability and security patch management. The role provides senior technical governance and vendor management for Network Managed Service Providers and strategic suppliers, represents Global Network Services, and leads initiatives that strengthen network security and resilience.

The role drives continuous improvement across Network Operations through Problem Management, high‑availability engineering, and proactive resiliency practices. This includes identifying and mitigating single points of failure, configuration mismatches, systemic process gaps, and architectural risks. Improvement is achieved through the disciplined application of automation, AI, and data governance, supported by clear baseline metrics and outcome‑based performance measurements that demonstrably increase the availability, stability, and resiliency of the J&J global network.

Responsibilities

- Provide enterprise ownership and operational governance of critical network security platforms (firewalls, load balancers, SASE), including access controls, vulnerability remediation, and patch governance to reduce operational risk and improve security posture.

- Define and execute the global network operations automation, AI, and operational data governance roadmap; establish standards, metrics, and outcome-based performance measurements that improve reliability, resiliency, and operational efficiency.

- Lead cross-functional and cross-regional alignment with Information Security, Network Engineering/Deployment, and Business IT to translate operational needs into prioritized improvements, trusted data, and standardized operating practices using automation & AI.

- Provide senior technical governance and vendor/MSP management for managed network services and strategic suppliers; drive service performance, SLA adherence, and delivery of measurable business outcomes.

- Provide executive-level operational insight and governance through dashboards and reviews (risk, compliance, change, and policy adherence); recommend actions and investments based on trends, problem themes, and roadmap priorities.

• Operational Network Services performance
• Significant trends and recommended actions
• High priority Problems and action plan
• Potential risk of the overall environment
• Future recommendations for tool, operational and process improvements

Other Duties

- Establish and mature AI governance for Network Operations use cases (intake, risk review, guardrails, testing, and production release).

- Define and operationalize data governance practices for Network Operations (data definitions, lineage, quality controls, stewardship, and retention) to enable trusted reporting and AI/automation.

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