Restaurant Manager

Description

Join us at Devil’s Thumb Ranch Resort & Spa, where hospitality excellence meets the unparalleled beauty of the Colorado Rocky Mountains. Situated on 6,500 acres of pristine wilderness, our award-winning resort offers a unique opportunity to lead front-of-house operations in a setting celebrated by the Condé Nast Traveler Readers’ Choice Awards as a Top 10 Resort in the USA – Mountain West. With multiple dining venues showcasing elevated menus, exceptional service, and locally inspired experiences, we invite you to be part of a team that embodies hospitality at its finest.

Principle Purpose of Job

The Restaurant General Manager oversees all front-of-house food and beverage operations, ensuring seamless service, exceptional guest experiences, and effective team management. This position is responsible for driving revenue-generating initiatives, maintaining operational excellence, and fostering collaboration with culinary and support teams.

*Please note that this role may involve placements in Heck’s Tavern, Ranch House Restaurant, Volario’s, Café Giocondo, or on our Banquets team. We provide growth opportunities across venues, and while preferences are considered, placements are based on operational needs and skill sets. Candidates may indicate preferences during the application or interview process.

Essential Duties and Responsibilities:

• Lead and manage front-of-house operations across assigned restaurant(s).
• Collaborate with the Executive Director of Food & Beverage to develop and execute innovative revenue-generating strategies.
• Ensure adherence to service standards and provide exceptional guest experiences aligned with DTR’s values.
• Oversee hiring, training, development, and coaching of front-of-house staff and assistant managers.
• Design and implement staff training programs focusing on service excellence and product knowledge.
• Handle administrative tasks, including scheduling, payroll, performance evaluations, and documentation.
• Create and maintain standard operating procedures (SOPs) to ensure consistency and efficiency.
• Manage budgets, financial reporting, and resource allocation for restaurant operations.
• Oversee purchasing, inventory management, and equipment maintenance.
• Actively support staff on the floor to ensure smooth operations and exceptional service delivery.
• Address guest feedback and resolve complaints promptly and professionally.
• Maintain cleanliness, sanitation, and adherence to health department standards.
• Promote and protect company assets, including facilities, tools, and equipment.
• Build relationships with the local community to drive business and engagement.

Requirements

• Bachelor’s degree in Hospitality Management, Food & Beverage Operations or equivalent experience preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of food handling, sanitation standards, and liquor laws.
• Proven ability to manage financial aspects such as budgeting, forecasting, and payroll.
• Demonstrated commitment to guest service excellence and effective decision-making under pressure.
• Flexibility to work varied schedules, including weekends and holidays.
• Physical ability to lift/carry up to 50 lbs and perform tasks in a fast-paced environment.

Compensation Description:

$65,000 – $75,000/yr Competitive pay commensurate with education and experience. 

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required an