Senior Software Engineer, Site Reliability

<p>Asana’s rapid growth brings new challenges in keeping our systems fast, reliable, and resilient. As our product evolves, we’re making a major investment in reliability – and building a brand new SRE team in Warsaw is a key part of that strategy. This is your chance to help shape it from day one.</p> <p>This isn’t a traditional “ops” role – we’re looking for strong software engineers who are passionate about building reliable, distributed systems. You’ll work closely with a small SRE team in San Francisco, infrastructure engineers in Reykjavik, and an established infrastructure team in Warsaw. Warsaw will be a significant hub for our future infrastructure engineering and operations. As one of the first engineers here, you’ll have a real say in how we build reliable infrastructure, manage incidents, and support the rest of the company.<br/><br/>This role is based in our<strong> Warsaw office with an office-centric hybrid schedule</strong> - in-office days are Monday, Tuesday, and Thursday. <br/><br/><strong>We offer a Contract of Employment (UoP) for our employees in Poland.</strong></p> <p><strong>What you’ll do:</strong></p> <ul> <li>Influence the future of Asana’s SRE practice, especially as we grow the Warsaw team.</li> <li>Lead reliability-focused projects across our stack – from infrastructure to tooling to incident response.</li> <li>Define and implement Asana’s incident management process – we’re investing here, and you’ll help shape how it works.</li> <li>Build internal platforms and frameworks that help other teams improve the reliability of their services.</li> <li>Be part of (and help shape) a sustainable on-call rotation – shared across teams in Warsaw, San Francisco, and Reykjavik. On average, we handle ~1 page per day, but it’s not constant, and we care about keeping things sane.</li> <li>Work with our stack: <strong>AWS, Kubernetes (EKS), Datadog, MySQL (RDS), ElasticSearch (OpenSearch), Redis, DynamoDB, Terraform, TypeScript, Scala, Go, and Python. </strong><em>(Yeah, we know this sounds like buzzword bingo – but we want this post to actually show up in your searches.)</em></li> </ul> <p><strong>About you:</strong></p> <ul> <li>You’re a <strong>strong and experienced software engineer</strong> who’s comfortable writing and reading code – this isn’t an ops role.</li> <li>You care about <strong>reliability, scalability, and long-term maintainability</strong>, not just quick fixes.</li> <li>You might have worked as an SRE before – or maybe you were a product engineer who kept getting pulled into infra work because you cared about how systems actually run.</li> <li>You’ve seen systems at scale (or want to), and you’re excited about solving infrastructure problems that have broad impact.</li> <li>You’re <strong>curious</strong>, take initiative, and aren’t afraid to work in ambiguous spaces – especially important on a brand new team.</li> <li>You collaborate well across teams and want to help others build more reliable systems.</li> <li>You don’t need to know our exact stack, but you’re eager to <strong>learn whatever it takes</strong> to make things better.</li> <li>You demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.</li> </ul> <p><strong>Why this role?</strong></p> <ul> <li><strong>Founding team:</strong> You’ll be one of the first SREs in Warsaw – and a key player in a growing team.</li> <li><strong>Drive real change:</strong> This isn’t a role where you’ll just patch up legacy systems. We are expecting (and supporting) real architectural changes to improve reliability, scalability, and long-term operability.</li> <li><strong>Big impact:</strong> Our product is scaling fast, and reliability is a top company priority.</li> <li><strong>Room to grow:</strong> As this team grows, so will your influence – whether you want to lead projects, mentor others, or help shape how we scale.</li> <li><strong>Global collaboration</strong>: Work closely with experienced engineers in San Francisco, Reykjavik, and Warsaw, while helping build the future of SRE at Asana.</li> </ul> <p><strong>What we offer:</strong></p> <ul> <li>Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.).</li> <li>Contract of Employment (<strong>with</strong> <strong>50% tax deductible costs for author’s rights usage for Engineers).</strong></li> <li>Health insurance with dental and travel coverage (Lux Med).</li> <li>Lunch catering on the days that you work from the office.</li> <li>Career growth budget.</li> <li>Home office setup budget.</li> <li>Gym/Fitness reimbursement.</li> <li>Fertility healthcare and family-forming support with <a href="https://www.get-carrot.com/">Carrot</a>.</li> <li>Mental health support in Modern Health.</li> <li>Group life insurance.</li> <li>MacBooks with all necessary accessories.</li> </ul> <p>For this role, the estimated