Medical Training Program Manager

We are seeking a Medical Training Program Manager. This position oversees the administration of the Johns Hopkins University School of Medicine (JHUSOM) four-year curriculum leading to the M.D. degree (Undergraduate Medical Education, or UME), including but not limited to Genes to Society (GTS) courses, TIME courses, Horizontal Strands, Transition courses, Translational Science course, and required clerkships. Administration includes managing the curriculum database in OASIS (the current curriculum management tool) and developing and implementing strategies to ensure that course materials meet the standards set by the Liaison Committee for Medical Education (LCME) for curriculum mapping and are accessible in the Learning Management System (currently Canvas). The Medical Training Program Manager ensures that the complex software systems that support the curriculum, education, and learning are utilized by staff, students, and faculty to their fullest potential.

This position collaborates with the undergraduate medical education (UME) deans and Sr. Administrative Manager to provide administrative leadership in providing detailed curriculum oversight and ongoing regulatory quality compliance. The position provides direct support for assigned courses/clerkships, in addition to supervising a team of Medical Training Program Administrators and a Sr. Administrative Coordinator. The environment is fast-paced and collaborative and requires the ability to manage competing priorities with attention to detail.

This position is part of the JHUSOM Office of Medical Student Curriculum (OMSC), reports to the Senior Administrative Manager, and supervises a team of Medical Training Program Administrators.

The position interacts with a wide variety of JHUSOM physician and basic science faculty, senior academic and administrative executives, staff, and students and serves as the point person for questions pertaining to the curriculum. They work closely with numerous stakeholders, including but not limited to the Assistant Dean for UME, the Office of Online Education, the Office of Assessment and Evaluation, the Office of Information Technology (OIT), the Registrar’s Office, the Office of Medical Student Affairs, course/section and clerkship directors, course and clerkship coordinators, students, and faculty.

Specific Duties & Responsibilities

Supervising/Office Management

• Supervise the Medical Training Program Administrators. Supervisory responsibilities include interviewing, hiring, training, setting short- and long-term goals, motivating, evaluating, and performance management, according to HR policies and procedures, and coordinating staff time off and ensuring adequate coverage.
• Create and maintain a sound management structure, operating policies, new staff orientation/onboarding process, standards of performance, procedures, professional development goals, and staffing to ensure the office runs efficiently.
• Assist the Associate Dean for UME and the Sr. Administrative Manager in creating the OMSC annual operating budget and identifying improvements for cost savings.

Leadership

• Establish timely and effective communication, administrative guidance, and support to course and section leaders regarding curriculum and/or course management to ensure compliance for the curriculum goals, policies, and standards for all courses and sections.
• Initiate course planning and debriefing meetings to evaluate student feedback with each section leader. Identify areas in need of assistance and, with course and section leaders, develop and implement action plans for improvement.
• Collaborate with the OMSC instructional designer to analyze, develop, and implement systems to facilitate regular training for the Curriculum Inventory mapping for GTS section leaders, faculty, and course coordinators.
• Propose policies and procedures to enhance the curricular mission of the OMSC to the Sr. Administrative Manager and the Associate and Assistant Deans for UME, with the expectation of collaborative refinement and implementation.
• Provide guidance and interpret policy for OMSC and non-OMSC staff who support individual courses or clerkships.
• Consult with Office of Information Technology and Office of Online Education for curriculum IT software requirements and implement improvements as needed on an ongoing basis. Provide or arrange for training and technical assistance as needed for course/clerkship coordinators, faculty, and staff on course management software.
• Serve as the OMSC liaison to the Chief Proctor of the NBME Online Examinations in compliance with the proctoring rules and requirements. Consult with the Registrar’s Office for new policies, updates, and proctoring training procedures. Create and distribute accurate N