Pool & Beach Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Pool & Beach Supervisor supervises and participates in providing exceptional guest service at the pool and beach areas. The Supervisor trains, evaluates, leads, motivates, and coaches employees to ensure that established standards are met while creating a safe, engaging, and memorable experience for all guests.
 

What you will do

•    Oversee daily operation of Pool & Beach department and assign duties. Assist in selecting training, evaluating, leading, motivating, coaching, and disciplining all employees in the Pool & Beach Department.

•    Ensure all pool and beach areas are well-organized, clean, and fully stocked with towels, amenities, and supplies.

•    Assist the Pool & Beach Manager with labor management, scheduling, and providing daily operational reports.

•    Supervise guest seating and cabana arrangements, ensuring smooth service flow and maximizing guest comfort.

•    Monitor poolside and beachside service orders, ensuring prompt delivery of food and beverages and clear communication with the kitchen and bar teams.

•    Respond promptly to guest inquiries, special requests, and service needs, handling any challenges with professionalism and care.

•    Oversee safety protocols including pool rules, weather monitoring, and guest well-being, coordinating with Security and Engineering as needed.

•    Support the organization of special events, activations, and private functions at the pool and beach.
 

What you bring

•    At least 2 year of Food & Beverage operational service experience, preferably in a luxury hotel or resort. Prior supervisory experience preferred.

•    Excellent personal presentation and interpersonal skills.

•    Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

•    Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Opera, and Micros POS preferred/is a plus.

•    Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

•    Ability to lift, carry, and move up to 25 lbs. 

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:

•     Full-Time

•     Days / This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays

Miscellaneous:

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -