Office Assistant 1 (PCN 20-7657)

Posting number: 54525

Department: Corrections

Division: Institutions

Job classification: Office Assistant 1

Posting type: Open & Promotional

Categories: Administration, Clerical & Data Entry, Corrections, Accounting and Finance

Summary

What You Will Be Doing:

Provide support to the on-duty shift staff in the Booking Office by performing a variety of duties including data entry and retrieval, phone support, creation of the daily in-custody court list, disseminate pertinent information to Public, Courts and other law enforcement agencies, filing, copying and faxing of documents. This position requires an extensive knowledge of policies and working standards of a correctional booking office.

Our Mission, Values, and Culture:

The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities. 

We are trained professionals committed to a safe, open and respectful organization. 

We are dedicated to public safety and will always respect the rights and dignity of victims of crime and offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.

The Benefits of Joining Our Team:

This position is standard Office Assistant I in which the incumbent will learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, screening mail. Though an entry level position, there is room for growth as an Office Assistant 2 and Office Assistant 3. The duty hours are Week on / Week off 75-hour work week, 0600-1800, with an hour lunch with the shift. (Six of 11-hour days and One 9-hour day) Would work 3 months of days and 3 months of nights (1800-0600).

The Working Environment You Can Expect:

This position is located within the secure area of Anchorage Correctional Complex, creating a quiet and professional work environment. Employees have access to an on-site fitness center within variety of workout equipment.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Examples of duties

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Informat