Director, Income Tracking

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: 

● Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. 

● Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. 

● Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. 

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. 

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. 

Job Title: Director, Income Tracking

A little bit about our team:

The Income Tracking department is responsible for verifying and analyzing royalty payments from sources in the US and Canada including PROs, DSPs, record labels, and third-party licensees to identify non-payment or under-payment of royalties. In addition to verifying and reviewing US and Canadian income sources, the team handles the review of international income for all core and production music deals signed out the US and Canada.  The team works closely with internal WCM departments in the US and other territories to analyze large data sets with the purpose of identifying payment issues and pursuing adjustments on behalf of our clients.

Your role:

Under general supervision, with latitude for independent judgment and decision, is responsible for managing and overseeing all Income Tracking aspects of the Administration Department, as well as managing a four-person team.

Here you’ll get to:

You will…

• Lead the group in all departmental functions, including but not limited to related system development such as customizing current and new technology to best achieve departmental objectives, as well as system implementation and operation

• Set clear priorities, objectives (complete with path to completion) and deadlines for the rest of department

• Have an understanding of and ability to use systems and technology critical to income tracking – including but not limited to Tableau Online, Monday.com, Alteryx, etc.

• Identify areas of underreporting and/or opportunities for tracking and develop systematic approach to monitor and collect in these areas

• Manage distribution of tasks and workload among team in order to complete departmental objectives

• Provide accurate data and analysis to other departments, including executives, clients and outside parties as needed/requested

• Maintain deep knowledge of internal reporting systems, both current and developing, in order to perform research and analysis accurately and efficiently and to guide the team on same

• Always working to improve methods and approach to collecting “missing” income in the ever-shifting landscape of music publishing.

• Prepare correspondence, attend/lead staff meetings, perform special assigned tasks, and prepare requisite reports

• Partner with Royalty, Executive, and/or Business Affairs department to review problems of clients such as writers, composers, publishers, etc., through research and conferring with other departmental or Company staff and/or coordinates the adjudication and/or settlements thereof

• Partner with various Company departments such as Copyright, Licensing, Creative and Finance to verify information on certain releases, development, license status, payments in order to provide royalties projections or/and relevant financial information in regards of budget forecast

• Lead department and ac