Director, P&O (HR) Transformation - Mars Veterinary Health

JOB TITLE:

Director, P&O (HR) Transformation - Mars Veterinary Health

LOCATION & SCHEDULE:

Support Office - Vancouver, Full time

COMPENSATION:

$174,680.00 - $272,937.50

 

As  part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

 

This role requires associates to work out of a MVH North America hub location – Vancouver, WA | Santa Monica, CA | Tampa, FL

Why This Role Matters:

The Director, MVH P&O Transformation plays a pivotal role in advancing the enterprise’s P&O transformation agenda. This role partners closely with the Vice President of P&O Transformation to drive the disciplined execution, deployment, and sustainment of strategic initiatives that elevate organizational performance, unlock workforce capabilities, and strengthen operational excellence. This role builds and maintains effective relationships across the entirety of the P&O function, including P&O Heads, COE Leads, MVH P&O, and other stakeholders.  It uses a variety of methods to track progress to goals, showcase project status, and consistently communicate critical actions to achieve deliverables according to an agreed upon timeline. 

Acting as both a project leader and an execution driver, this individual ensures that transformation efforts move from concept to measurable outcomes, while maintaining a holistic view across initiatives to support prioritization and informed decision making. Its primary focus is frictionless, timely delivery of priority initiatives, anticipating obstacles, mitigating risks, and establishing conditions for smooth, sustainable adoption. The role orchestrates cross-functional teams, ensures accountability across initiative owners to timelines and deliverables, proactively manages risks and interdependencies, and evaluates progress against plans. This role is ideal for someone who thrives in a dynamic environment, can mobilize teams, and can translate strategy into action. The successful candidate will be able to ensure P&O Transformation initiatives are deployed on time, on budget, and with all stakeholders effectively informed and taking assigned actions in rhythm and with clarity.

You Will:

Strategic Design, Planning & Project Management

• Maintain a holistic view across P&O initiatives to support prioritization and informed decision-making. Ensure initiatives are clearly defined, appropriately scoped, and aligned to leadership priorities and organizational readiness.
• Translate transformation goals into clear, executable plans that account for operational realities and change capacity. Balance long-term strategic objectives with near-term execution requirements, adjusting plans as conditions evolve.
• Lead project management of key Transformation initiatives, including scope definition, planning, execution tracking, risk management, effective informing, and milestone delivery. Design and build dashboards and materials that are purpose-built to enable informed, timely decision-making and action. Reduce reliance on manual efforts by embedding automation and digitization into how work is planned, monitored, and assessed.
• Lead and coordinate workstreams, facilitate working sessions, and ensure alignment with transformation objectives and enterprise priorities. Partner with initiative owners to drive accountability, ensuring work
• progresses on time, within scope, and aligned to intended outcomes. Evaluate progress and implement mechanisms to keep initiatives on track, including operating reviews, governance routines, and progress reporting.
• Drive strategic transformation ambitions into concrete actions and measurable success criteria. Proactively anticipate execution risks, constraints, and downstream impacts that could affect delivery, adoption, or experience and develop mitigation strategies to resolve potential disruption.

Execution of Critical Initiatives

• Deliver strategic execution for a portfolio of complex, multi-phase initiatives with material impact to asso