Culinary Operations Coordinator II

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Culinary Operations Coordinator supports the food service team by working with the general manager, stakeholders, and vendors to ensure that department operational needs are met through excellent coordination and communication.

This position is Madison Based. Shift is Monday-Friday, 8:00am-4:30pm.

Essential Duties

Include, but are not limited to, the following:

• Ensure on-time delivery of project goals.
• Lead defined small and medium-sized projects and components of large projects.
• Keep project management related information organized and available to appropriate stakeholders.
• Support our POS systems, menus, refunds, rewards.
• Coordinate and provide communication updates to key stakeholders, management, and project teams.
• Lead and support process improvement initiatives with the culinary team.
• Leverage internal relationships for success with cross-functional projects.
• Maintain shared filing system to track critical information.
• Maintain clear and complete records which comply with Exact Sciences’ Quality System.
• Handle confidential and business critical information.
• Follow guidelines laid out by the company (i.e., branding, style guide, etc.).
• Promote teamwork and quality service through daily communication.
• Schedule meetings, prepare agenda, and minutes at the direction of the project managers.
• Manage issues and action items collaborating directly with team members to ensure completion.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Ability to develop and maintain positive working relationships with others and support teams to reach common goals.
• Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email.
• Ability to consistently perform well during times of increased workload.
• Ability to quickly analyze a situation, come up with solutions, and implement them.
• Adaptable to rapid changes in priorities, strong sense of urgency, and able to identify ways to work together to achieve results needed for all requests.
• Motivated self-starter and creative problem-solver.
• Proactive, approachable, solution focused.
• Excellent oral and written communication and interpersonal skills.
• Excellent internal and external facing customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to maintain confidential information.
• Adaptable, open to change, and able to work in ambiguous situations and respond to new information and unexpected circumstances.
• Ability to work in a fast-paced ever-changing environment.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work overtime as needed.
• Ability to lift up to 40 pounds for approximately 20% of a typical working day.
• Ability to work seated for approximately 90% of a typical working day. Ability to work standing for approximately 10% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset.
• Ability and means to travel between Madison locations.
• Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Associates Degree or 3+ years of work experience in a project management or culinary operations role.
• 2+ years of experience project management or culinary operations.
• Ability to track detail and coordinate multiple tasks both owned individually and by others.
• Demonstrated success with oral and written communications, results orientation, facilitation, and teamw