(Bench) District Manager in Training

JOB SUMMARY

The (Bench) District Manager in Training serves in an Operations Support capacity, overseeing a micro-district while participating in a comprehensive training program to prepare for the next available District Manager position. Upon successful completion of the training period, the Bench District Manager will relocate to an open District Manager role at any company location, as determined by organizational needs and discretion. Successful completion of the program is demonstrated through strong leadership skills, the ability to effectively perform all job duties and responsibilities outlined below, and consistent achievement of company performance expectations.

JOB DUTIES AND RESPONSIBILITIES

• Consistently embodies and promotes the SmartStop culture by leading collaboratively, embracing change, and enhancing the journey of customers and team members alike.
• Develops and maintains a thorough understanding of all SmartStop policies, procedures, and operational standards.
• Supports district performance by achieving sales and profitability goals, while ensuring the success and operational excellence of the assigned home store.
• Assists in staffing and scheduling for stores within the district to maintain optimal coverage and service levels.
• Provides leadership, feedback, coaching, and accountability to all employees, ensuring adherence to company policies, procedures, and best practices.
• Ensures all company initiatives, programs, and operational standards are implemented effectively and maintained consistently across locations.
• Recruits, interviews, and hires store management candidates in coordination with the Regional Manager and in alignment with approved company hiring practices.
• Promotes the training, mentoring, and professional development of all staff members within the district to build a strong, capable team.
• Protects company assets through regular store audits, compliance checks, and adherence to security and operational procedures.
• Maintains open and consistent communication with the District Manager, Regional leadership, and corporate office to ensure alignment with company goals and expectations.
• Demonstrates flexibility and readiness to relocate to any open District Manager position within the organization upon completion of training.
• Performs other related duties as required or assigned to support overall business operations and company success.
• Maintains regular communication with District Manager, Regional, and corporate office staff.
• Performs other related duties as necessary or assigned.

SUPERVISORY RESPONSIBILITIES

This position oversees the daily workflow of the staff members within an assigned district. This position will supervisor other staff members or roles.

REQUIRED SKILLS/ABILITIES

• Excellent written and verbal communication skills.