University Event Scheduling Assistant (FWS) (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

University Event Scheduling

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

University Event Scheduling is seeking a friendly, detail-oriented student to join our team! This part-time position offers hands-on experience with event scheduling systems and campus operations. As a student scheduling assistant, you will help process and manage space reservations through the EMS scheduling system, respond to emails and phone calls from event organizers, and support a variety of operational and database maintenance tasks. 

Responsibilities:

• Provide front-line office coverage, including answering the main phone line, responding to general inquiries, and welcoming walk-in guests.

• Review and process space requests in the EMS scheduling system, paying strict attention to University space policies and scheduling restrictions.

• Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.

• Assist with managing user access and data updates in EMS.

Position Type/Expected Hours of Work:

• Part-Time.

• 15 hours per week.

Salary Range:

• $17.95 per hour.

Required Education and Experience:

• Strong organizational skills, attention to detail, and commitment to producing quality work.

• Excellent customer service and communication skills.

• Interest and ability to work with technology and process large amounts of information.

• Professionalism and the ability to work independently and collaboratively.

Preferred Education and Experience:

• Federal work study eligibility.

• Preference for candidates who can commit to at least one full academic year (excluding summers); a two-year commitment is preferred. 

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an

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  American University

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