Staff Software Engineer, Staff Experience

Overview

Position Overview:

The Staff Software Engineer is responsible for building the software that enables our digital care management platform, while providing technical leadership that differentiates Wellframe’s business capabilities. They accomplish this by working closely with other engineers, product managers, designers and data scientists. Staff Software Engineer sits within the Engineering department and reports to a Senior Director, Engineering. Success in this role is demonstrated by a consistent ability to reduce the complexity of projects, leadership of broad architectural work that unlocks new capabilities for the business, and a skill for coming up with improvements that increase the overall productivity of the engineering team. 

 

About Wellframe:

With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

 

Your Impact:

• Provide technical leadership of web development across Scrum teams to improve product quality and development velocity. (20%)
  • Stay up to date with industry frontend best practices and identify new capabilities that can be unlocked by emergent technologies or techniques.
  • Continuously improve frontend architecture to build a scalable, reliable and performant web frontend
  • Lead a guild of web developers to establish, prove, and enhance front end development patterns, standards, tools, and reusable components.
  • Establish a culture and practice of building flexible and reusable web components.
  • Mentor and educate teams on established standards and best practices.
• Provide technical leadership for the Care Manager Experience full-stack web development team. (80%)
  • Translate user stories into software solutions
    • Work closely with product managers and scrum masters to understand the business problems and help in scoping the user stories.
    • Collaborate with designers to ensure we deliver an optimal and accessible user experience.
    • Collaborate with engineering managers and technical program managers to provide good project estimates for on time delivery of projects
    • Validate technical design with other engineers.
    • Maintain a high standard for code quality for yourself and others on the team, including automated tests
    • Lead projects end to end which include technical design, development, testing and on time delivery of projects and improvements with highest quality.
  • Debug and fix our most challenging production issues
    • Participate in on-call rotations to ensure our systems have exemplary uptime and reliability.
    • Work with our customer support team to triage, diagnose, and resolve bugs affecting our users.
    • Serve as the point person for any customer escalation bugs for their team
  • Identify and lead process and technology improvements
    • Identify process, tooling and feature improvements to improve product quality and engineering productivity.
    • Develop a 6-12 month roadmap for implementing technical and process improvements.
  • Mentor Software Engineers
    • Work closely with software engineers and interns to guide their technical and career growth.

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What You Bring:

• S. or M.S. degree in Computer Science, Computer Engineering, or closely related field of study.
• Advanced working knowledge of Javascript and Typescript
• Expert in ReactJS and experienced with other JavaScript frameworks.
• Significant experience building and optimizing reusable web c