Maintenance Technician II - Food Manufacturing and Production

Who We Are

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.   

Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all. 

Position Summary:

The Maintenance Technician 2 is an important role in our production facility because it ensures all equipment is operating in a safe and efficient manner with minimal downtime. This person is responsible for maintenance and repair activities across the entire facility. Additionally, this person will be committed to all food safety, quality, housekeeping, and Team Member safety practices. 

Joining Our Team

Qualifications:

• Food manufacturing equipment experience preferred. 

• At least 2 years of prior maintenance experience.  

• Completion of a craft apprenticeship or AA degree in mechanical, electrical, or industrial maintenance a plus. 

• Language skills:  Ability to speak, read, and write English. 

• Math skills: Ability to work with percentages and fractions.  Ability to convert units of measure. 

Knowledge and Critical Skills: 

• Self-directed with organizational skills; ability to prioritize, work effectively under pressure and to meet deadlines. 

• Able to work independently. 

• Knowledge of repair and maintenance methods, techniques, and documentation.  

• High integrity and ethics. 

• Able to adapt to a constantly changing environment with flexibility to work extended hours. 

• Perform a variety of plumbing, electrical, and carpentry functions. 

• Use a variety of hand and power tools during performance of duties. 

Benefits & Perks:

• Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. 

• Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. 

• Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. 

• Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. 

• Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. 

• Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. 

• Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected. 

Wage Transparency:

We are actively embracing pay transparency by disclosing the hiring wage for this role as $24.95-$26.62, highlighting its full earning potential within the broader range of $24.95-$30.50. 

Food Allergy Warning

This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying.