Lead Director - Software Development Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

POSITION SUMMARY 

CVS Health Specialty Pharmacy Engineering team is looking for a hands-on, passionate people leader who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world.  

We are seeking an experienced Lead Director – Software Development Engineering, who will be accountable for building and executing the Solutions for Specialty Pharmacy focusing on Operational efficiency, value stream savings and roadmaps for multiyear forward looking technology strategy.  

This technology leader will join forces with business (Strategy and Operations) and product leaders to plan, build, execute and deliver a multiyear roadmap for modernization which will drive our business and technology strategy forward.  

This Lead Director will lead a diverse team of technology associates across engineering and change management teams and be someone who will work across multiple geographies to deliver software engineering work, delivered through multiple disciplined, Agile software releases each year.  

The Lead Director will also be accountable for driving the technology strategy in support of these value streams, as well as be responsible for design, development, testing, delivery, and growth while also ensuring all opportunities to build industry leading technology assets are fully realized. 

Expectations for the Role

• Lead the strategy and creation of a multiyear modernization roadmap to support Specialty Pharmacy value streams 
• Lead the design, foundational framework and development of Specialty pharmacy products and associated technology assets 
• Assess software engineering practices, driving continuous improvement, improving operational efficiency, time to market and overall product quality 
• Lead engineering teams, guiding and mentoring them in implementing solutions across a wide range of technological platforms 
• People management including hiring, performance management, team building, leading career growth and skill development through coaching, and setting measurable professional goals 
• Build and cultivate strong relationships with Business, Product and Technology partners to support the delivery roadmap 
• Build relationships and partnerships with vendors to build contingent teams working onshore and offshore/nearshore to support our staffing needs 
• Build relationships and partnerships with solution vendors in support of our technological needs 
• Conduct technology research and innovation to develop a long-term strategy based on emerging trends in healthcare and technology industries 
• Up to 10% travel expected within the United States on a need basis

REQUIRED QUALIFICATIONS 

• 10+ years of overall Software Development experience utilizing Agile methodologies 
• 7+ years of experience in development of microservices using python, java [spring boot] 
• 5+ years of experience in containerization tools and technologies such as Kubernetes, docker etc. 
• At least 3+ years of experience in cloud platforms (GCP preferred) 
• At least 1+ years of experience using Agentic AI frameworks and generative AI based web-services and tools 

PREFERRED QUALIFICATIONS 

• Experience in hiring, leading high performing distributed multi-sited / remote software engineering teams 
• Experience in performance management, team building, leading career growth and skill development through coaching, and setting measurable professional goals etc. 
• Strong problem-solving abilities and a data-driven mindset 
• Experience in defining and analyzing KPIs to measure project success 
• Out of the box thinker and implementor with open source publicly visible work on GitHub 
• Experience in understanding AI/ML algorithms, frameworks, and tools 
• Experience working with distributed teams, working across multiple time zones and geographical locations.  
• Experience conceiving and building healthcare or wellness products 
• Experience in Healthcare or Pharmacy domain  
• Experience working with onshore and offshore technology resources from vendors 

EDUCATION 

Bachelor’s