People Operations Generalist

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

People Operations Generalist  

We are looking for a human-first, detail-oriented, and curious People Operations Generalist to join the Alma team. You will be working closely with the People and Culture team to carry out people operations processes and workflows. You will be pivotal in delivering an amazing employee experience and fostering an inclusive culture to make Alma the best workplace in the world for talented, mission-driven humans.

What you’ll do:

• You will conduct comprehensive monthly reporting, dashboard administration, and audits to ensure compliance and support teams across the organization.
• You will assist People Operations payroll functions (timecard processing for non-exempt workforce, and benefit payroll deductions).
• You will own systems administration and maintenance (ADP, Lattice), ensuring data integrity and accuracy.
• You will administer various aspects of the employee lifecycle (including new hire orientation and benefits enrollment), with a focus on employee experience and compliance, in partnership with other People functions and cross-functional teams.
• You will help continuously improve and create processes and workflows, leveraging systems, tools, and automation.
• You will partner with the Sr. People Operations Manager on ad-hoc projects and roll-out of initiatives.
• You will assist with documenting, maintaining, and communicating, people operations processes and programs.
• You will be a point of contact for employee questions and requests through our ticketing system, escalating as appropriate.

Who you are:

• You have 3-4 years of experience in HR/People Operations supporting scaling remote organizations of 700+ employees. 
• You have proven experience using ADP Workforce Now for reporting, time and attendance, and timecard processing. 
• You have proven experience processing time cards for the non-exempt workforce. 
• You are flexible and adaptable, with the ability to prioritize effectively while working at fast-paced growing organizations.
• You have 1-2 years of experience supporting benefits administration.
• You use Excel/Google Sheets proficiently and can confidently work with data (formulas, i.e., Vlookup).
• You have proven experience collaborating cross-functionally with Payroll and other People & Culture teams.
• You have a general knowledge of HR practices and procedures.
• You are familiar with or have a desire to learn more about US employment and labor laws.
• You have a ‘human-first’ mentality and can build rapport with teammates.
• You approach supporting all employees with inclusion in mind and champion diversity, equity, and belonging. 
• You have an eye for process improvement and creating efficient scalable solutions.
• You pay attention to details and possess outstanding organizational skills.
• You have excellent written and verbal communication skills.
• You maintain the highest standard of confidentiality, discretion, and professionalism.

Benefits:

• We’re a remote-first company
• Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FS