Principal Operations Program Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Marketing Technology team operates as the implementer and stewards of the technology that equips our Marketing team. Our work impacts workmates and the public alike, and ranges from traditional engineering challenges to broad, multi-organizational problem solving efforts. We seek excellence in all that we do, ensuring that our solutions are not only effective externally - but also empower the marketers who use them!

About the Role

We are looking for a driven, hard-working Operations Program Manager for our Marketing Technology team. This is an ideal opportunity for an individual contributor with a comprehensive Program Management toolkit and consistent track record to influence, drive, and collaborate across cross-functional teams. Working closely with leaders and stakeholders across Marketing, as well as cross functional teams like BT, RevOps, Sales Systems, this role will facilitate major or cross functional initiatives delivered by the MarTech Team. In addition, this role will assist with the larger operational, reporting, and communication needs of Marketing Technology - helping ensure it continues to share, elevate, and evolve its mission!

Responsibilities:

• Be responsible for quarterly and annual planning for the MarTech team ensuring transparency, proactive delivery, and reporting.
• Responsible for intake processes, planning, and shepherding a portfolio of strategic programs within Marketing Technology.
• Works in partnership with MarTech and stakeholder leaders to drive decisions, mitigate risks and resolve issues.
• Develops and implements project plans, governance, communication cadence, tooling, and structure to empower successful project completion.
• Presents program status updates to senior management, highlighting risks and providing recommendations to support product and operational level decisions.
• Proactively Identifies and analyzes risks, anticipates issues, makes recommendations, and facilitates issues resolution throughout the program life cycle.
• Supports leadership by monitoring critical team operational metrics, identifying opportunities and challenges
• Builds artifacts and communications on major initiatives and organizational goals

About You

Basic Qualifications

• 8+ years of program management within MarTech or Go To Market or SAAS or a software organization
• 5+ years operating in direct support of an Agile team; maintaining sprints and backlogs in JIRA (or similar), release management etc.
• Practical knowledge of Marketing Technology platforms like AEM, Marketo, Target, CDP etc.
• Experience in working and building positive relationships with executive leaders

Other Qualifications

• Extraordinarily strong verbal, visual, and written communication skills, including excellence in analytical and collaborative discussion.
• Knowledge of software development life cycle (SDLC) processes and procedures (including Waterfall and Agile) is a plus
• Project Management Certification preferred (PMP, Agile, SAFe, etc)

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please