LYNC Full Time Recovery Specialist (3 Shift )

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $15 million and more than $11 million in assets.

About the role

Oversees the day-to-day activities at the program and ensure the safety and security of residents at all

times. Staffs the front desk, answers the phones, manages the daily client schedule, ensures that all client

activities are completed, and manages the safety and security requirements for the house. Responsible for

completing regular rounds, facilitating groups and other administrative duties as assigned. Provides crisis

intervention and medication monitoring. Must have computer/data entry skills. Must be English/Spanish

bilingual. All shifts (day, evening, overnight and weekends) are awake shifts.

What you'll do

 Must be familiar with the structure and activities that occur during each shift

 Implements all safety and security requirements for the house including fire drills, evacuation

procedures, alarm and camera monitoring.

 Reports all safety and security concerns to appropriate authorities and staff.

o 911 / Best Team Emergency Services

o Program Director

o Senior Clinical Staff on Site

 Responsible for crisis intervention, counseling, and groups as needed

 Must participate in all mandatory safety and security trainings

 Must participate in regularly scheduled Program and All Agency meetings

 Coordinates all scheduled client activities and refers clients to appropriate staff for support.

 Monitors the front door and answers the front desk phone

 Ensures that all windows and doors are secure, alarms are set.

 Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives,

curling irons, irons, razors, etc.

 Monitors all use of client medications including over-the-counter medications

 Makes client medications available at prescribed intervals

 Observes and records that all medication has been taken in the medication log

 Secures all client personal property in the designated secure location and completes property log

 Conducts walkthroughs every two hours and complete H.M. checklist and logs as required Ensure

all clients, visitors and staff sign in and out

Qualifications

Knowledge and Skills necessary for the position:

 Strong verbal/written skills

 Ability to work independently

 Ability to work as member of a treatment team

 English/Spanish Bilingual required

 Bicultural preferred

 Strong communication skills

 Ability to communicate with clients, vendors, and external providers in a professional manner

 Ability to handle multiple tasks

 Ability to understand and manage moral/ethical boundaries with clients/staff

 Strong interpersonal skills

 Ability to meet the physical requirements of the position (see attached)

 Ability to meet the training requirements of the position (see attached)

Experience preferred for the position:

 Minimum (2) years’ experience as a Recovery Specialist/House Manager in a residential program

 Experience working at a front desk area preferred

 Minimum (2) years in recovery if applicable

Education/Training required: