Clinical Program Coordinator

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The University of Miami/UHealth  has an exciting opportunity for a Full time Clinical Program Coordinator in the Pathology department in the Medical Campus.

SUMMARY

The Clinical Program Coordinator assists in the development, organization, production and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Provides general oversight over daily program operations in support of the University's mission, including the direct supervision of volunteers. Monitors the financial performance of programs to meet departmental goals, and assists with short- and long-range budgetary planning.

CORE JOB FUNCTIONS                                                                                                 

• Supervises, directs, and coordinates, through subordinate supervisors, assignments for program operations.

• Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow.

• Supervises clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations.

• Triages requests for patient appointments with appropriate staff.

• Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities.

• Performs assessment of needs within the organization and develops clinical programs to meet those needs.

• Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes.

• Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                              

Education:

Bachelor’s degree in relevant field

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes:

• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals, and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Department Specific Functions

Assist Director of Business Operations/PCC team as assigned.

Assist Director of Clinical Operations Assist physicians with clinical/administrative support of various pathology divisions

Oversee the Pathology Clinical Coordinators across all departmental divisions Development of best practices for departmental divisions Establishing of procedures to ensure reproducibility of each program
Meet with outside vendors as requested.

Counsel and train employees on importance/performance of tasks

Work with pathology IT to create/run reports for review of program performance.

Work with Precision Medicine in establishing and maintaining a Pathology database for Breast patients. Review of Resident performance Obtaining and examining all relevant information to assess validity of complaints from patients, clinical staff, and physicians to determine possible causes, and identify solutions.

Contacting clinical staff