BSA/AML Program Management Lead

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

The BSA/AML Program Management Lead supports the overall BSA/AML and OFAC compliance program by coordinating program management activities, facilitating cross-functional initiatives, and ensuring alignment between compliance efforts and business objectives. This role assists in supporting compliance strategies, managing program governance processes, and supporting the execution of BSA/AML program oversight functions.

To succeed in this role, an individual must be able to perform each essential job function satisfactorily.  The requirements listed in this description are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

What You Will Do:

Issue Management

• Coordinate the identification, tracking, and resolution of BSA/AML/OFAC compliance issues and findings
• Support internal tracking and ensure timely resolution of audit findings, examination issues, and internal control deficiencies
• Support root cause analysis processes and coordinate corrective action plan development
• Monitor issue remediation progress and facilitate escalation for overdue or complex issues
• Assist in the preparation of issue status reports for management and regulatory audiences
• Support the execution of compliance testing programs and validation activities
• Facilitate issue management reporting to committees and senior management

Risk Assessment Support:

• Coordinate annual risk assessment activities including data collection, stakeholder interviews, and documentation compilation
• Assist in risk assessment methodology updates and implementation
• Support risk register maintenance and quarterly risk assessment updates
• Facilitate risk assessment review and approval processes
• Support new product and service risk assessments from a BSA/AML perspective

Change Management:

• Monitor regulatory changes and assess impact on BSA/AML policies, procedures, and systems
• Coordinate change impact analysis for system, process, and organizational modifications affecting compliance requirements
• Maintain current documentation and version control for all BSA/AML policies and procedures affected by changes

Planning and Project Management:

• Support the development and maintenance of annual BSA/AML program plans
• Assist in resource planning and allocation for compliance initiatives
• Monitor project progress and identify potential issues for escalation

What You Will Need:

• Bachelor's degree in business, finance, compliance, or related field
• 3-5 years of experience in compliance, risk management, or program management
• Knowledge of BSA/AML regulations and banking compliance requirements, inclusive of Banking as a Service, and payment processing
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite and project management tools
• AML or Fraud certification required 
• Detail-oriented with strong analytical and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong interpersonal skills with ability to work effectively across business lines
• Self-motivated with ability to work independently and as part of a team
• Commitment to maintaining confidentiality and exercising sound judgment

Work Environment/Physical Demands:

This position is largely self-directed, and requires a thorough u