Scheduled Hours

40

Position Summary

Leads the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice; functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.

Job Description

Primary Duties & Responsibilities:

Patient Care Duties

• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
• Assists with maintenance of insulin and other diabetic supply samples.

Communication and Documentation

• Routes phone messages, patient questions, and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; diagnostic procedures scheduling and admissions.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

Other Functions

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Medical Assistant - American Association of Medical Assistants (AAMA), Registered/Certified Medical Assistant - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certi