LN Concerts, Backstage Facility & Hospitality Manager Jones Beach Amp

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

Our backstage teams have a leading role in the experience the artists and touring personnel have at our venues. The extent to which we recognize our crew members for service well done is the extent to which they will care not only for our Artists and touring personnel, but for each other.

WHAT THIS ROLE WILL DO

Live Nation is seeking a Backstage Facility and Hospitality Manager for Jones Beach Theater.  The position will directly report to the venue General Manager and coordinate with the National Director of Backstage Facilities & Hospitality. The Backstage Hospitality Manager serves as a liaison between the venue, artists, and touring personnel, ensuring the seamless execution of backstage hospitality operations. This role collaborates closely with the Production Manager to uphold the highest standards of service, facilities management, and guest experiences in alignment with Venue Nation’s backstage hospitality playbook. This is a full-time position.

Job Functions:

• The Backstage Facility and Hospitality Manager will oversee Jones Beach Theater backstage hospitality program & execute Venue Nation’s division-wide goals and objectives.
• Implement Venue Nation’s backstage hospitality playbook, adhering to standards and protocols.
• Collaborate with Production Manager to anticipate and fulfill artist and touring personnel needs.
• Coordinate and oversee all aspects of backstage hospitality, including catering, accommodations, transportation and amenities.
• Conduct regular inspections of backstage areas, dressing rooms, and hospitality spaces to ensure cleanliness, safety, and functionality. 
• Coordinate with facility maintenance staff to address any repairs, maintenance issues, or equipment malfunctions promptly.
• Maintain a high level of communication and responsiveness to artist and touring personnel requests and preferences.
• Ensure the cleanliness, functionality, and ambiance of backstage areas, dressing rooms and hospitality spaces.
• Identify opportunities to enhance backstage hospitality offerings and provide unique experiences for artists and guests.
• Monitor and assist in managing hospitality expenses, and vendor contracts.
• Train and supervise hospitality staff to deliver exceptional service and uphold Venue Nation’s brand standards.
• Partner with local backstage caterer to ensure the Artists rider requirements are met and the culinary experience exceeds the artist’s and touring personnel’s expectations.
• Manage dining spaces for cleanliness, efficiency and quality.
• Participate in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and c