Foundation Senior IT Data Specialist - Hybrid

Overview

Note: Selected candidate will work in the office 2 days per week. 

 

At Houston Methodist, the Foundation Senior IT Data Specialist position is responsible for supporting an enterprise-wide business intelligence and analytics framework for the foundation that will provide the organization with solutions for effective decision-making and.  This position utilizes critical thinking, attention to detail, and effective communication skills and collaborates effectively with teams to consult with business area leads to generate solution recommendations and technology needs for fundraising.

This position plays a senior technical role on multiple projects and communicates effectively with technical and non-technical audiences.  The Senior IT Data Specialist position serves a role model and mentor to more junior staff and utilizes advanced technical expertise in Business Intelligence and database architecture, design and implementation with experience in business, fundraising and technology projects.  This position will be actively involved in supporting, developing and advancing Houston Methodist Foundation's Analytics applications for fundraising.  The Senior IT Data Specialist position will use tools such as Microsoft SQL Server, Power BI, Tableau, and the Foundation Donor Management System (currently Raiser’s Edge) to design and implement innovative approaches to data collection, analysis, interpretation and presentation to support planning and decision-making at all levels of the foundation and corporation and assist in managing data as a corporate strategic resource.

Houston Methodist Standard

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information.

• Engages customers and the business analyst to elicit requirements to document. technical and design specifications for package solutions, and/or software development.

• Provides user education of business intelligence applications and helps ensure access to data with the goal of reduced reliance on technical specialists in order to obtain data.

• Coordinates development, testing and working out issues with customers and vendors, making changes and corrections as needed.

SERVICE ESSENTIAL FUNCTIONS

• Designs and develops the architecture, design and implementation of Analytics Solutions including the data model for the data marts, Business Objects Universe, OBIEE RPD Tableau data sources, reports and dashboards that support operational and strategic decision making.

• Identifies required source system data and develops ETL processes that move data from source systems into the data warehouse and data marts.

• Coordinates and resolves major system outages, disaster management and change control and provides technical or on call support for Analytics applications.

• Installs, configures, and deploys Analytics tools including as Microsoft SQL Server, SAP Business Objects, Oracle ODI & Oracle BI, Tableau, Epic Caboodle and Epic Slicer-Dicer.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures all reported data and information are accurate, consistent, relevant and timely.