Director, Development

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Director, Development to be a part of making this happen.

Position Overview and Objective
As the Director, Development, you apply your expertise to provide product definitions and priorities to engineering staff including detailed acceptance criteria to be met. You have a demonstrated history of leading a high performing team of engineering professionals up to 10 or more in size and augment with contractors to keep up with increasing demands. You work closely with the engineering team to discuss in detail the criteria to be met to ensure engineers fully understand deliverables. You are passionate about innovation and improving business scalability through collaboration, communication, and ensuring the product resilience and security posture.
 

Primary Responsibilities and Duties

• Direct and lead the software engineering team in addition to a team of contractors.

• Work closely with management team leaders from sales, marketing, strategy, alliances, finance, and operations to deeply understand software needs of customers and internal staff.

• Provide product definitions and priorities to engineering staff including detailed acceptance criteria to be met and delivered upon.

• Collaborate with engineering team to discuss in detail the criteria to be met to ensure engineers fully understand deliverables.

• Participate in technical design and architecture meetings.

• Ensure the vast majority of engineering team resources is spent working on strategic projects.

• Meet with engineering team daily to ensure swift progress and eliminate roadblocks.

• Communicate status of engineering work to stakeholders including providing frequent demonstration videos.

• Own responsibility for pushing products all the way to release.

• Ensure production issues are fixed promptly for released products.

Key Skills

• Is dedicated to and with guidance can direct a team in meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for defining and executing on products, services, themes, and initiatives; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Exceptional overall communication skills all the way through and outside the organization up to the C-level.

• Keen understanding of various aspects of the business and exceptional understanding of translating strategic goals into operational tactics.

• Understanding of full-life cycle product and portfolio management with a special focus on product definition, development, and delivery.

• Contributes to and often champions the development of departmental goals and objectives and often contributes to organizational goals. Informally coaches lower-level people leaders within the function and may have a formal mentorship responsibility.

• Proficient in managing people, defining functional and individual goals and objectives, coaching and mentoring, and performance feedba