Sr. Product Manager, Homepage

JOB SUMMARY

 

As the senior product manager on the marriott.com homepage team, you will be responsible for guiding the execution of the team’s roadmap for millions of customers worldwide. You will partner with internal and external experts to evolve the homepage experience and drive product features that generate both customer and business value. You will join a top-notch M.com team proudly serving as digital concierges at the “World’s Favorite Travel Company” for our customers in over 30 languages.

 

The ideal candidate bridges technical and business worlds to develop exceptional customer experiences centered around the greatest business opportunities and industry trends. You bring a successful track record of motivating teams, and you are particularly skilled at using data and insights to guide product decisions. You are passionate about user experience and relentlessly push to understand global customer needs via a test-and-learn approach. You have a track record of successfully prioritizing features in a complex and fast paced environment.

 

CANDIDATE PROFILE 

 

Required Education and Experience

• Undergraduate degree in Computer Science, Marketing, Business Administration, Hotel and Restaurant Management, related major, or equivalent experience/education
• 5+ years’ experience in digital products/technology, sales and marketing, management operations, or related professional area
• 3+ years’ product management experience
• 1+ years’ eCommerce experience

 

Preferred Qualifications

• Demonstrable experience working in an Agile/Scrum software development environment;
• Ability to produce artifacts such as product requirements documents, epics, and user stories that are actionable and clear for cross-functional team members; 
• Experience distilling a high-level product roadmap into an actionable delivery schedule that drives incremental value in pursuit of a broader goal;
• Ability to clearly articulate a product vision, business objective, or status update to peers and leaders alike;
• Ability to use strong critical thinking and problem-solving skills to brainstorm solutions with different functions and explain the pros and cons of each option.
• Strong ability to synthesize insights such as competitive analysis, product performance data, or user research to identify opportunities that inform the product roadmap;
• Experience with Adobe Suite including Adobe Analytics, Adobe Experience Manager, and Adobe Target;
• Digital product experience driving successful business outcomes for commerce or content products in any industry, with preference for travel and hospitality;
• Experience creating features or products that address the diverse needs of global customers;
• General understanding of technical concepts, including, but not limited to how APIs and data tables might be leveraged to build new features or products;

 

CORE WORK ACTIVITIES 

• Collaborate with design, engineering, and line-of-business teams as a cross-functional leader to drive execution of product roadmap;
• Produce artifacts such as epics and user stories that support execution of product roadmap;
• Combine data analytics, product metrics, user experience research, competitive and market analysis, and company goals to inform prioritization of product backlog;
• Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term;
• Must collaborate with and lead cross-functional teams including, but not limited to: scrum, infrastructure, API, and QA to drive delivery. 
• Define A/B and/or multi-variate tests to validate new ideas and features;
• Perform User Acceptance testing per release requirements;
• Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements to support development.
• Help define new product features or optimizations of existing products, and incorporate them into the roadmap;
• Define products and services that deliver frictionless and innovative experiences;
• Create concise, compelling business cases that lead to buy-in from managers and seniors leaders;

 

MANAGEMENT COMPETENCIES 

Leadership

• Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
• Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making