Senior Client Solutions Executive II Mobility Mission Critical (Government)

Job Description:

This is a sales and customer facing position, no office requirement.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Overall Purpose: Drive revenue growth by strategically managing client relationships, generating new and existing sales and delivering AT&T products services and/or solutions to address customers’ strategic business priorities.

Job Duties/Responsibilities:

Focus: Sales meetings, deployments, closing opportunities (still covering the full sales process)

• Owns the mobility customer relationship
• Frontline & front door for customers
• Prospecting, funnel management & growing revenue
• Setting proper customer expectations

Digital Adoption Advocate

Office Days & Around Appts***

• Account maintenance including IoT
• Rate Plan Analysis
• FirstNet Eligibility: Guidelines & Customer
• ROG & Deployables
• Proposals (Service and Equipment)

In-Building & Cell Booster

• New Custom APN (PMC/MEC/DNN) builds
• Collections/AR mediation (owns the account)
• FN Sub Paid – partner with IHX/Retail & FNSP Team

RFP response Management: May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities.

Customer Support and Dispute Resolution: May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.

Required Qualifications:

• Able to solve problems and develop strategic initiatives to grow and retain the revenue stream of assigned accounts while ensuring customer satisfaction.
• Expertise in product presentations/services/migrations benefiting customer needs. Demonstrates knowledge of the entire product/service line.
• Has deep knowledge of AT&T Mobility & First Net services
• Expertise to Identify, Qualify, Propose, and Close Sales Opportunities
• Be able to gather pertinent information from customers for design, pricing and ordering
• Able to develop sales forecasts and billed revenue outlook (RMT)
• Travel to customer meetings frequently
• 4-8 years of complex sales experience and account management experience
• Within close proximity to the local office

Desired Education/Experience:

Bachelor’s degree (BS/BA) desired. 8+ years of related sales experience.

Our Sales Executives earn a base salary between $66,900 - $100,300. + commission with a total target compensation of $124,900 - $158,300. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Springfield, Illinois

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommo