SIU Field Investigator - Los Angeles

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

We have an exciting opportunity to join the SIU team as a Senior Field Security
Investigator! As a SIU Field Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

MUST BE LOCATED IN THE LOS ANGELES AREA

Base Salary Range: $36.63 - $57.49 USD Hourly

Qualifications

• High School Diploma or General Equivalency Diploma

• 3+ Years claims adjusting experience, or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience

• Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions

• Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation

• Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations

• Must be able to always maintain a professional attitude and appearance

• Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization

• Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards

• Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps

• Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles

• Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position

• Must be able to learn and apply large amount of technical and procedural information

• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Desired Qualifications

• 4-year Degree or higher current or prior SIU investigations experience working in diverse teams across different SIU job functions

• Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations

• Ability to handle complex fraud cases and/or rings

• Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation

• Ability to work with minimal direct supervision and manage an active case load

• Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.) ​

Working Conditions

• Must utilize personal protective equipment as necessary

• Must be willing to work in indoor and outdoor environments, inclement

• weather, in dim or bright light and subject to adverse weather conditions and noise

• The duties of this position are generally performed in the field, in an auto repair environment or at a business location under minimum supervision Equipment and Vehicles (When Assigned)

• Must have and maintain an acceptable driving record according to company policy and a valid state driver's license

• Must be able to drive the assigned vehicle for extended periods of time as needed

• Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, hands-free cellular devices, and calculators

• Must be able to perform duties in an automobile used as a m