Junior Account Representative

Company Description

About Us
At Next Coms Talk, we specialize in delivering tailored communication solutions that connect businesses with their audiences. With a commitment to reliability, innovation, and customer satisfaction, our team works collaboratively to provide exceptional service and results. Based in Tampa, FL, we continue to grow by empowering our employees and fostering long-term partnerships with clients across multiple industries.

Job Description

Job Description

We are seeking a motivated and detail-oriented Junior Account Representative to join our client services team. In this role, you will support the Account Management department by maintaining client relationships, assisting with project coordination, and ensuring seamless communication between internal departments and external partners. This is an excellent opportunity to grow within a dynamic and fast-paced environment.

Responsibilities

• Assist in managing client accounts and maintaining strong client relationships

• Coordinate internal teams to ensure deliverables meet deadlines and client expectations

• Prepare reports, meeting notes, and follow-up documentation

• Respond to client inquiries and resolve issues promptly

• Support senior account representatives in campaign execution and daily tasks

• Ensure accurate data entry and maintenance of CRM records

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)

• 1+ year of customer service or account support experience preferred

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office and CRM systems

• Ability to work both independently and as part of a collaborative team

Additional Information

Benefits

• Competitive salary range of $56,000 to $62,000 per year

• Opportunities for career growth and skill development

• Supportive team environment with ongoing training

• Paid time off and holidays

• Health, dental, and vision insurance options

• Monday to Friday schedule – no weekends