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Donor Data Assistant

Dallas Theological Seminary
United Statesfull_timeVerifiedPosted 26 Sept 2025
💰 $40,000/yr

About the role

Job Details

Job Location Dallas Campus - Dallas, TXPosition Type Full Time Hourly Non ExemptSalary Range $20.00 - $20.00 HourlyJob Category On Campus

Description

Job Summary The Donor Data Assistant supports the Advancement Office by executing daily database operations, donation processing, and donor service activities. This role reports to the Manager of Donor Data and is responsible for the hands-on implementation of data management tasks that support institutional fundraising goals. Key Responsibilities Database Operations & Maintenance
  • Execute database management activities including correcting addresses, resolving duplicate records, requesting premiums, and generating year-end receipts
  • Process donations into the Seminary database with accuracy and attention to detail
  • Maintain data quality through regular cleaning and validation processes
  • Support database security protocols and user access management as directed
  • Assist with special database projects and data migration tasks
Campaign & Platform Support
  • Configure online donation platform (Fundraise Up) to optimize existing and future campaigns
  • Create new donation pages in WordPress utilizing donation plugins and CRM integrations
  • Perform donor prospecting for Advancement officers using tools such as WealthEngine and Dataro
  • Build donor lists and segmentation to support direct mail, email campaigns, and officer activities utilizing the CRM
  • Support fundraising campaign execution and online giving initiatives
Donor Relations & Customer Service
  • Review mail sent to PO Box and respond to special donor requests
  • Provide excellent customer service to donors, including emailing or calling them to respond to their requests
  • Process donor communications and maintain accurate interaction records
  • Coordinate with the Business Office to handle routine donor inquiries and escalate complex issues to the Manager of Donor Data
Event & Administrative Support
  • Support Advancement events such as golf tournaments and fundraising dinners as needed
  • Assist with event registration systems and attendee tracking
  • Assist the Donor Data Manager with additional projects as assigned

Qualifications

Required Qualifications Technical Skills
  • Excellent computer skills with proficiency in Microsoft Office software, specifically Excel
  • Comfortable with learning new database platforms; awareness of Studio Enterprise, Raiser's Edge, Salesforce, or comparable platforms preferred
  • Accurate and fast data entry/typing skills
  • Basic understanding of CRM systems and donor management principles
Personal Attributes & Skills
  • Excellent organizational skills and attention to detail
  • Able to complete repetitive tasks while maintaining interest and focus on accuracy
  • Flexible when managing multiple projects simultaneously
  • Self-motivated and able to work independently under supervision
  • Positive attitude when interacting with coworkers and DTS donors
  • Strong customer se

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Company

Dallas Theological Seminary

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