Sales Operations Manager

Overview

Gilbane Building Company is looking for an exceptional and dynamic Sales Operations Manager to lead and inspire a divisional sales and marketing team. In this pivotal leadership role, you will be responsible for managing and coaching a diverse group of sales and marketing professionals, driving strategic initiatives, and executing enterprise strategies. You will collaborate cross-functionally with local teams and various departments within the organization. Additionally, you will create and implement innovative deliverables that align with the company’s growth objectives. This position requires maintaining a visible and consistent presence in the offices within the specific division and involves approximately 25% travel.

 

Who are we?  

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. 

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you? 

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.  

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.  

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. 

 What’s in it for you?  

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to the project, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you will work with experienced business development, sales and marketing, and operations teams which provides you with opportunity to learn new industry skills every day.

Responsibilities

Responsibilities

• Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.
• Allocate divisional resources effectively to meet project deadlines and support team members in their roles.
• Active participant and voice in divisional go no/go and strategy development sessions.
• Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.
• Ensure all external content and client deliverables align with Gilbane’s brand standards and messaging guidelines.
• Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations. Lead the development of strategic sales deliverables, as needed.
• Provide strategic direction, content development, and creative/technical writing for strategic pursuits.
• Participate in capture planning for key pursuits, including the development of themes, strategies, teaming, and execution/performance strategies.
• Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.
• Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.
• Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.
• Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.
• Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and appl