Ancillary Scheduler -Bayfront -St. Petersburg, FL

Position Summary

Position Summary

This position provides scheduling, registration and patient charge services to ancillary departments

 

***This position is located at: 7000 4th St North, St Petersburg, Florida 33702***

 

Orlando Health offers a great benefits package that includes:

 

ALL benefits start day one

Medical, Dental, Vison

403(b) Retirment Savings Plan 

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance 

Extended Leave Plan (ELP) 

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance 

Car Insurance 

 

100% PAID Tuition

as well as tuition reimbursment

&

monthly payments to help pay down any graduated school debt

Responsibilities

Essential Functions• Effective pre-registration, registration and scheduling of multiple patient appointments.• Manages the multiple additions and cancellations of patient appointments.• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital systems • Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations. • Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.• Responsible for entry of patient charges.• Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.• Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient. • Performs check in and check out of patients.• Acts as a liaison to the clinical staff. • Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities.• Acts as a resource for training or mentoring of new team members.• Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental needs and on call responsibilities. • Attends and participates in department staff meetings and attends other meetings as assigned.• Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager.• Responsible for reviewing and adhering to all corporate departmental and education initiatives.• Assists his/her supervisor/manager in planning and organizing department activities.• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions• Regularly communicates with patients and clinical departments regarding registration and scheduling issues.• Takes a proactive role in problem resolution.• Performs all other duties as assigned

Qualifications

Education/TrainingMust be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education.

Licensure/CertificationNone.

ExperienceTwo (2) years’ experience in financial, business office, or customer service environment required. Computer knowledge necessary.