Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity: The purpose of this role is to manage digital operations, cross channel collaboration and support the delivery of Majesco Policy Administration system (PAS). The Majesco Product Owner Senior Lead will ensure that PAS operations are effectively managed through responding to issues, delivering reporting and performing testing. In this role, you will continually learn and develop skills in PAS product ownership through increasing capabilities in data analysis, UI design, performance management, research and agility

• Location: New York City, New York or Sun Prairie, Wisconsin

• Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week.

• The salary range for this role is: $130,500 - $245,000, depending on experience and geographic location

Your New Role

• Effective planning of operational tasks to enable the smooth operation of the Majesco Policy Administration System

• Recognize trends and repeat issues and work with business stakeholders on longer term fixes to reduce frequency

• Self and formal learning to improve Product Owner skills

• Support the creation of product roadmaps, epics, features, user stories, and acceptance criteria

• Contribute to all Agile ceremonies including PI Planning, Daily Standups, and Backlog Refinement, and retrospectives.

• Collaborate with business stakeholders to enable the operational management of the Majesco PAS.

• Use various sources of insight, metrics and data available to make data driven decisions.

• Develop a strong understanding of customer needs, motivations and behaviors to influence experiences that contribute to a rewarding customer experience.

• Build a deep understanding of the Policy Administration System from product design, underwriting, process, claims and commercial

• Perform UAT of product improvements

• Manage compliance related changes

• May assist with Business Production Support tasks as needed

Required Qualifications

• Bachelor’s degree or equivalent combination of education and work experience

Preferred Experience

• Extensive Commercial Insurance experience

• Policy Administration system ownership or administration experience

• Experience in financial services

• Certified Product Owner

• SAFe Certification

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. 

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: 

• Hybrid Working – a mix of working from home and in the office 

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis 

• Competitive 401(k) program with company match up to 8% 

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice 

• Tuition Reimbursement for professional certifications, and continuing education 

• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community 

To learn more, click here: Benefits | QBE US. 

Why QBE?  What if you could have a positive impact – at work and in the world? 

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. 

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international sc