Cybersecurity and Telecom Manager

Description

Under the direction of the Director of Corporate Security, the Cybersecurity and Telecom Manager is responsible for managing cybersecurity measures, 24/7 network monitoring, and telecom operations. The ideal candidate will have strong technical expertise in network administration, security best practices, and telecommunications systems.

Roles and Responsibilities

Leadership & Strategy

• Lead and mentor the Cybersecurity, Network Monitoring, and Telecom teams, fostering a culture of innovation and accountability.
• Develop and implement support strategies to enhance efficiency and user satisfaction.
• Collaborate with other leaders to align technology solutions with company objectives.
• Manage budgets, vendor relationships, and procurement for related services and equipment.

Cybersecurity Management

• Implement and maintain security policies to protect company systems and data.
• Monitor and respond to security threats, vulnerabilities, and incidents.
• Conduct risk assessments and recommend security improvements.
• Ensure compliance with cybersecurity regulations and industry standards.

Network Health & Monitoring

• Monitor network performance, uptime, and security to prevent disruptions.
• Perform regular system audits to ensure network efficiency and security.

Telecom Management

• Oversee telecom infrastructure, including VoIP, mobile, and landline communications.
• Manage vendor relationships for telecom services and ensure cost-effective solutions.
• Troubleshoot and resolve issues related to phone systems and connectivity.
• Implement best practices for telecom security and compliance.

Other duties as assigned

Qualifications

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience in IT security, network administration, or a similar role. 
• Strong knowledge of firewalls, VPNs, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
• Experience with credential management and access control frameworks.
• Familiarity with telecom systems, VoIP, and network communications.
• Certifications such as CompTIA Security+, Network+, CCNA, CISSP, or similar are a plus.
• Excellent troubleshooting skills and the ability to work under pressure.
• Strong communication and documentation skills.

Physical Requirements/ Working Conditions

The physical demands and working environment described here are representative of those required to successfully perform the essential functions of this job. 

• The primary work environment is in a climate-controlled office setting. 
• Incumbents may be required to be on-call and work evening, weekend, and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office equipment.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference, and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference, and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as working at a computer terminal, expansive reading and visual inspection of team members, visitors, or facility.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that h