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Information Technology Specialist II
Virginia’s Community CollegesWise, Mountain Empire Community College, United StatesRemotefull_timeVerifiedPosted 31 Jul 2026
💰 $67,000/yr($59,764/yr – $67,000/yr)
About the role
Posting Summary
Working Title
Information Technology Specialist II
Role Title
Info Technology Specialist II
Role Code
39112-SW
FLSA
Exempt
Pay Band
05
Position Number
29900900
Agency
Mountain Empire Community College
Division
Mountain Empire Community College (Div)
Work Location
Wise - 195
Hiring Range
$59,764 - $67,000
Emergency/Essential Personnel
Yes
EEO Category
3-Technicians
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday – Friday, 8:00 a.m. – 4:30 p.m.
May be required to work unpredictable hours in emergencies.
Sensitive Position
Yes
Job Description
May be required to work unpredictable hours in emergencies.
Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.
The Information Technology Specialist will coordinate and maintain assigned processing systems and procedures, ensuring that efficiency and user satisfaction are maintained. The IT Specialist will provide direct support to Staff and Students across the MECC campus. Tasks include setting up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices, building and maintaining databases, building and maintaining servers, etc.
This position is designated as a covered employee in a non-restricted position in accordance with Department of Human Resource Management (DHRM) Policy 2.20. A non-restricted position is one that is funded by sources considered continuous or recurring, such as Educational and General Funds.
A covered employee is a salaried employee whose terms and conditions of employment are subject to the Virginia Personnel Act and who is employed in a classified position. In accordance with DHRM policies, covered employees accumulate paid leave, participate in state retirement, life insurance, and related plans, participate in the Virginia Sickness and Disability Program, are eligible to participate in the state health plan and flexible benefits program, and are subject to the provisions of all DHRM policies.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required QualificationsKSAs Required:
- Active Directory Domain Services: OU design, Group Policy authoring and troubleshooting, delegation, DNS/DHCP
- Administration of Microsoft 365 cloud environment – Entra ID, Exchange Online, SharePoint/OneDrive, Teams, Intune, Defender
- Server administration: Windows Server and Linux systems
- Endpoint management and software deployment (Intune, Configuration Manager, or equivalent)
- Understanding of information security practices and applicable compliance requirements
- Knowledge of computer repair, troubleshooting, and fundamental networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls)
- Knowledge of scripting and web languages, including PowerShell (required) and one or more of Bash, HTML, CSS, or JavaScript
- Excellent verbal and written communication skills.
- Extremely proficient in Microsoft Office Suite or related software.
- Good organizational skills and attention to detail.
- Ability to communicate with end users to understand and troubleshoot problems.
- Ability to create and maintain clear technical documentation.
- Excellent and constructive interpersonal skills.
- Excellent problem-solving and analytical skills.
- Excellent collaboration skills.
Minimum Requirements:
- A minimum of three years of progressive experience in systems administration, desktop support, or a related IT role.
- A bachelor’s degree in Computer Science, Information Systems, or a related field may substitute for two years of the required experience.
- An equivalent combination of education, training, and experience will be considered.
Experience in the
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