Head of Sales and Applications Engineer, PolyFlow

 

Work Your Magic with us! Start your next chapter and join EMD Electronics.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
 

Location:

Preferred Location for the Head of Sales and Applications Engineer, PolyFlow include Austin, TX, Phoenix/Chandler Area, AZ, San Francisco Bay Area, CA, Allentown, PA, or Portland, OR

 

Your Role:

Delivery Systems and Services (DS&S) platform provides POLYFLOW Slurry and Part Clean equipment, GASGUARD specialty gas delivery equipment, CHEMGUARD liquid chemical equipment and associated TURNKEY installation and SERVICES to Electronics Division customers. 

 

The Head of Sales and Applications Engineer, PolyFlow is responsible for our PolyFlow plastic product-line sales and applications for DS&S products and is the single point of contact for commercial and technical aspects, including providing sales quotations for capital equipment opportunities, technical lead for supporting global customers molecule delivery requirements, leading efforts to resolve equipment field issues and resolves ongoing strategic initiatives and issues.

 

This position promotes POLYFLOW and related spares to Intel and aligns interface with EMD Electronics materials team to align with DS&S business along with actively working with a strategic customer to both DS&S and the Electronics division.

 

Individual must be able to influence the cross functional team of engineering, operations, manufacturing, quality, market manager to support customer needs and business objectives and strategies.  Individual must be a strong team player that can influence change and set direction.  Individual will be expected to have constant interface with customers and develop strong relationship with customer to make them comfortable and get their trust/respect.  Individual will need to have or develop a keen understanding of the market and competitive offerings and be able to efficiently feed this information back to marketing, engineering, quality in order to promote improvements in the development of DS products to support the Customer.  The positions requires the ability to develop and maintain strong relationships and communicate with EMD Customer account team to align customer strategies and experiences across all products.  Technical aptitude is a key.  Supporting commercial activities within this group may require explanations of technical product/system information, actions to align specifications/expectations, and flawless change management oversight.

 

Principal Accountabilities:

• Develop quotations for capital equipment and spares opportunities for new fabs, expansions, and process changes.
• Monitor order execution for capital equipment purchase orders to ensure scope definition is correct, manufacturing progressing on schedule and interface with customer for updates. Support technical issues between manufacturing and the customer.
• Provide technical sales support to customers, for spec gas and chemical precursor equipment (customer proposal, presentation, after market support)
• Obtain equipment volume forecasts from Customer.  Provide forecast to DS planning group for Sales and Operations process and capacity planning. 
• Own and manage plan of record specifications/scope and associated change control process. This consist of managing change notifications with both Customer and EMD Electronics via our MOC process.
• Provide competitive feedback to DS market management to ensure solutions developed by DS align with Customer roadmap and process needs. Identify cost savings opportunities via alternative designs and components that benefit both EMD Electronics and the Customer.
• Owner of Custome