Sr Payroll Specialist

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and, ultimately, the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships, and optimize their digital experiences.

Location: Remote - USA

The Team & Role

The Senior Global Payroll Specialist plays a critical role in ensuring the seamless processing of payroll across multiple countries. This position requires a detail-oriented professional with deep expertise in payroll compliance, general ledger functions, and international payroll operations. Working independently with minimal supervision, you will be responsible for ensuring payroll accuracy, compliance, and efficiency in a high-growth, fast-paced environment. As a key member of the US Payroll team, you will collaborate with global finance, HR, and payroll service providers to enhance payroll processes and ensure timely and compliant payroll execution.

What You’ll Achieve

• End-to-End Payroll Processing: Accurately process scheduled monthly payrolls for salaried and hourly employees across multiple countries, including bonuses, commissions, and off-cycle payroll runs.
• Payroll Compliance & Accuracy: Ensure payroll adheres to local labor laws, tax regulations, and company policies while maintaining strict internal controls.
• Audit & Reconciliation: Conduct detailed audits of payroll data, validate reports, and reconcile payroll before and after transmission.
• Payroll Documentation: Maintain accurate payroll records, ensuring compliance with audit and reporting requirements.
• HR & Payroll Data Management: Track and review HR payroll interface (PI) files for compensation updates, benefit changes, and new hires.
• Cross-Functional Collaboration: Work closely with HR, Accounting, Legal, Operations, and third-party vendors to ensure payroll accuracy and resolve discrepancies.
• Global Payroll Coordination: Partner with local payroll vendors to ensure smooth payroll processing and compliance in international markets.
• Employee Support & Communication: Address payroll-related inquiries, providing clear and timely resolutions to employee concerns.
• Reporting & Analysis: Prepare payroll-related financial reports for senior management, Accounting, and Finance teams as needed.
• Year-End Processing & Tax Compliance: Assist with year-end reporting and collaborate with payroll vendors to complete international tax filings.
• General Ledger & Accounting: Manage payroll-related journal entries and support month-end and year-end closing processes.

What You’ll Need to Be Successful

• Education & Certification: Bachelor’s degree in Business, Accounting, or a related field; Certified Payroll Professional (CPP) preferred.
• Payroll Experience: 5+ years of US payroll processing experience and 2+ years of global payroll experience, including working with third-party payroll providers, are required.
• Compliance Expertise: Strong understanding of payroll regulations, tax laws, and international payroll compliance requirements.
• Technical Skills: Proficiency in Excel, Word, and MS Office, with experience in payroll software systems. Experience with the implementation of payroll software systems
• Analytical & Detail-Oriented: Strong numerical and analytical skills with a keen eye for accuracy in payroll processing.
• Communication & Problem-Solving: Excellent written and verbal communication skills, with the ability to address employee concerns and collaborate effectively with various teams.
• Confidentiality & Integrity: Ability to handle sensitive and confidential information with discretion and professionalism.
• Organizational & Multitasking Abilities: Proven ability to manage multiple payroll cycles, meet deadlines, and prioritize tasks effectively in a fast-paced environment.
• Team Player M