Sales Support Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Resumen del trabajo

As main customer contact for operational Technical Service and TSandS matters, facilitating service sales growth ambition through account management, sales opportunity analysis, management of maintenance contracts, service coordination and customer support. Offering quality service with innovative solutions, looking to drive excellence in customer satisfaction.

Qué harás

1. Support Technical Account Manager in the preparation of sales strategy including analysing sales opportunities using internal data sources2. Promote, follow up and analyse on sales opportunities based on customer information3. Have regular meetings, phone calls/emails with customers in order to strengthen the relationship, better understand their processes, identify opportunities and align the strategy with the Account Managers4. Analyse customer satisfaction of service delivery together with internal function and compare with our service level5. Provide support in following areas: Maintenance, Installations, Issue Resolution, Selling Service, System Performance, TS Part of Key Account Plan, Service Contract Fulfilment, Mandatory Kits, KA Team Collaboration, Customer Management, Parts Supply Chain and Others6. Follow up and Coordinate the maintenance events including confirming mainenance event and supporting MK deployment with customer7. Support Technical Account Manager in preparation of service execution including preparing quotation, securing competence/resources for delivery of services and service delivery control.8. Service contract Coordination in the execution of service contract fulfillment

Creemos que tienes

3-5 years of experience in sales/administrative/technical area with interactions with customers

 We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on August, 14.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.